Hi Ralph, On Thu, Jul 18, 2002 at 11:41:55AM +0200, Ralph Müller wrote:

I am new to otrs and did a fresh installation on a suse 7.3 system. I did install mysql from a binary package and all the mysql-test are ok. If I start otrs with rcotrs start the following error occurs: Starting OpenTRS Checking Apache ... done. Checking MySQL ... failed. --> Please start the database at first! (rcmysql start) <--

MySql was started wiht 'rcmysql start' and is running well, but it seems otrs can not find it. What has to be done, that otrs finds the mysql installation?

The rcotrs script checks 'rcmysql status'. If you don't use the normal SuSE mysql package and your own mysql is running, disable the mysql check in /etc/init.d/otrs (~line 48) [...] # # if one of this is false, it will not be checked at the startup! # Note: (may be the database isn't on the same host! --> DB_RUNNING=0) # #DB_RUNNING=1 DB_RUNNING=0 HTTP_RUNNING=1 CRON_RUNNING=1 [...] try 'rcotrs start'! That's all. .-)

Thanks for your help!

Ralph Mueller

Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972