Hey folks I'm having a little problem when creating tickets in the customer FrontEnd. Every new submitted ticket ( customer FE ) generates 2 tickets ( agent FE ) in the queue. 1 with the original ticket body and 1 with the message "no body found!" as body. Any hint? If this question is already answered in the list or documentation please give me a hint where =) tx in advance for your advice -------------------------------------------- Backster PS: English is not my natural language. Please excuse mistakes in writing and grammar. ;)
Hi Backster, On Wed, May 28, 2003 at 08:55:27PM +0200, backster wrote:
I'm having a little problem when creating tickets in the customer FrontEnd.
Every new submitted ticket ( customer FE ) generates 2 tickets ( agent FE ) in the queue. 1 with the original ticket body and 1 with the message "no body found!" as body.
Any hint?
Any error messages in the webserver log file?
Backster
PS: English is not my natural language. Please excuse mistakes in writing and grammar. ;)
Your english is fine! :) -Martin
participants (2)
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backster -
Martin Edenhofer