Hi, I have OTRS installed and finishing up the setup to do a test with live customer care emails tomorrow. I have verified that the necessary GD libraries are installed by using the checkmodule script. If I click on Stats, it only shows a breakdown of ticket numbers but NO graphs. Has anyone out there run into a similar problem? System is an Apple Xserve running OS X Server 10.2.8. Thanks
On Wednesday, April 28, 2004 12:52 AM
Juan Gonzalez
If I click on Stats, it only shows a breakdown of ticket numbers but NO graphs.
Did you yet create some? They are normally created via a cron job: http://doc.otrs.org/1.2/en/html/cronjob-default-cronjobs.html#AEN1005 The command is: bin/mkStats.pl hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
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Juan Gonzalez -
Robert Kehl