Customer display of CustomerID
Why is the CustomerID displayed on every line in the customer's 'My Tickets' view? Is it not the case that a customer can only see the tickets identified by their CustomerID? Isn't it a waste of space to have it on every line? If is it necessary to have it at all, which I'm not convinced about, wouldn't once, say on the 'Welcome' line, be enough? I would rather see more space allocated to 'Subject', which often gets truncated. Jim
Hi Jim, On Fri, Apr 25, 2003 at 02:59:01PM +0100, Jim Wight wrote:
Why is the CustomerID displayed on every line in the customer's 'My Tickets' view? Is it not the case that a customer can only see the tickets identified by their CustomerID? Isn't it a waste of space to have it on every line? If is it necessary to have it at all, which I'm not convinced about, wouldn't once, say on the 'Welcome' line, be enough? I would rather see more space allocated to 'Subject', which often gets truncated.
Yes, a good idea. Done. :)
Jim
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "There are two major products that come out of Berkeley: LSD and Unix. We don't believe this to be a coincidence." -- Jeremy S. Anderson
participants (2)
-
Jim Wight -
Martin Edenhofer