-----Original Message----- From: Martin Edenhofer [mailto:me@otrs.de] Sent: Thursday, May 13, 2004 1:30 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] X-OTRS used to ignore AND send a rejection message?

Hi Tyler,

On Wed, May 12, 2004 at 05:17:54PM -0600, Tyler Hepworth wrote:

...

If I use X-OTRS to ignore a message is it also possible to send a notice back to the sender informing them of the rejection?

No. In this case you need to write a new PostMaster filter module to do this.

(http://doc.otrs.org/cvs/en/html/dev-custom-modules-postmaster.html) Okay, I adapted Simple.pm to suit my own needs. Now, how do I call it so it is run every time mail is received?