Merci Florian, çà marche ! -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of otrs-request@otrs.org Sent: vendredi, 22. janvier 2010 16:59 To: otrs@otrs.org Subject: otrs Digest, Vol 16, Issue 121 Send otrs mailing list submissions to otrs@otrs.org To subscribe or unsubscribe via the World Wide Web, visit http://lists.otrs.org/cgi-bin/listinfo/otrs or, via email, send a message with subject or body 'help' to otrs-request@otrs.org You can reach the person managing the list at otrs-owner@otrs.org When replying, please edit your Subject line so it is more specific than "Re: Contents of otrs digest..." Today's Topics: 1. RE?: Cron jobs : what to change to make the refresh quickier? (Florian Houel) 2. Re: ticket not see on customer interface (Sebastien Bory) ---------------------------------------------------------------------- Message: 1 Date: Fri, 22 Jan 2010 16:23:31 +0100 From: "Florian Houel" Subject: [otrs] RE?: Cron jobs : what to change to make the refresh quickier? To: "User questions and discussions about OTRS." Message-ID: <700AA6975DC8A741AD5F8C57C4A74C4F012E89@arc.arc-lan.local> Content-Type: text/plain; charset="iso-8859-1" Actually, there's no comment to move in your crontab, the line starting with "*/10 ... " means "every 10 minutes". Just change it to "*/5 ..." to have the PostMasterMailbox.pl script executed every 5 minutes. <French> Inutile de modifier les commentaires, c'est la ligne commencant par "*/10 ..." qui permet d?j? la r?cup?ration toutes les dix minutes. Il suffi de la modifier avec "*/5 ..." pour ex?cuter le script PostMasterMailbox.pl toutes les cinq minutes. Best regards, hope this helps. ________________________________ De: otrs-bounces@otrs.org de la part de Martignier, Philippe Date: ven. 22/01/2010 13:58 ?: otrs@otrs.org Objet : Re: [otrs] Cron jobs : what to change to make the refresh quickier? Thanks for your quick responses! As our transfer is a bit complex than explained (users still want to keep messages in outlook, yes they do like a parallel work at the moment), I will try the Florian solution. So if I understand right we have to move the comments and place 3 or 5 instead the 10 ... Do you know if the fact that changing that parameter can interfer with other cron jobs ? Any side effects? Many thanks