I'm trying to install OpenTRS on a Virtual Host web server running apache, however im running into some trouble. I setup the ScriptAlias /otrs/ "/opt/OpenTRS/bin/cgi-bin/" however when I pull up www.domain.com/otrs/ I get 403 permission denied? Should the /opt/OpenTRS dir be owned by the same user/group of the virtual host domain.com? I hope I explained that correctly, thanks in advance for any feedback.
Thursday, August 15, 2002, 3:00:12 PM, you wrote:
I'm trying to install OpenTRS on a Virtual Host web server running apache, however im running into some trouble. I setup the ScriptAlias /otrs/ "/opt/OpenTRS/bin/cgi-bin/" however when I pull up www.domain.com/otrs/ I get 403 permission denied? Should the /opt/OpenTRS dir be owned by the same user/group of the virtual host domain.com?
I hope I explained that correctly, thanks in advance for any feedback.
Try to http://www.domain.com/otrs/index.pl .. that could help on some apache configs. Best regards, Mit freundlichen Grüßen, Bastian Hoyer -- REAKKTOR.COM Building Better Worlds. A Division of Schwiezer System Ltd. Main Project: http://www.neocron.com Company Info: http://www.reakktor.com My ICQ: 685891
I'm trying to install OpenTRS on a Virtual Host web server running apache, however im running into some trouble. I setup the ScriptAlias /otrs/ "/opt/OpenTRS/bin/cgi-bin/" however when I pull up www.domain.com/otrs/ I get 403 permission denied? Should the /opt/OpenTRS dir be owned by the same user/group of the virtual host domain.com?
I hope I explained that correctly, thanks in advance for any feedback.
Try to http://www.domain.com/otrs/index.pl .. that could help on some apache configs.
Best regards, Mit freundlichen Grüßen,
Bastian Hoyer
I tried that also, but still get 403 permission errors.
Thursday, August 15, 2002, 3:26:01 PM, you wrote:
I tried that also, but still get 403 permission errors.
hmm.. what is the exact error message from the apache error log ? is the apache configured with suexec wrapper ? Best regards, Mit freundlichen Grüßen, Bastian Hoyer -- REAKKTOR.COM Building Better Worlds. A Division of Schwiezer System Ltd. Main Project: http://www.neocron.com Company Info: http://www.reakktor.com My ICQ: 685891
I tried that also, but still get 403 permission errors.
hmm.. what is the exact error message from the apache error log ? is the apache configured with suexec wrapper ? Best regards, Mit freundlichen Grüßen, Bastian Hoyer Im not getting any errors about suexec, just errors about my 403.shtml not being found.
Hi Tony, On Thu, Aug 15, 2002 at 10:11:01AM -0400, Tony VanScoy wrote:
I tried that also, but still get 403 permission errors.
hmm.. what is the exact error message from the apache error log ? is the apache configured with suexec wrapper ? [...] Im not getting any errors about suexec, just errors about my 403.shtml not being found.
Check the file permissions (can the webserver user read the $OTRS_HOME)!? I don't think so. PS: http://stroh.otrs.org/otrs/index.pl is running as virtual host. Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "Security is a process, not a product." - Bruce Schneider
participants (3)
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Bastian Hoyer -
Martin Edenhofer -
Tony VanScoy