Hi Paarvai, You can find this package that provides Article Colors in the article list again on 3.0.x systems: http://opar.perl-services.de/bin/index.cgi/package/D/DA/DANIELC/Default-Skin... -- Mike On Fri, May 6, 2011 at 10:42 PM, Paarvai Naai wrote:

Hi all,

In the older version of OTRS (v2.0.4) that our company was using, the articles selections were color coded in the ticket Zoom view:

White - incoming emails Green - outgoing emails Red - Internal notes or ownership change notes

Is there a way to accomplish this with v3.0.7 with a style or some other option?

Thanks in advance, Paarvai --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs