Geert Theys wrote:

hello,

when adding a user I get following error:

Fout: Email address (gt@pearldoc.com) not valid (invalid gt@pearldoc.com (mx)! )!

I can't find anything about this problem....

FG

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Hi, I had exactly the same problem just couple of days ago! You can find the answer here: OTRS checks the mail exchanger if of the email address. If the check is fales, then OTRS is complaining about the invaild mx. To disable this feature just follow this faq article: It solved mine! Arun http://faq.otrs.org/otrs/faq.pl?Action=&ID=2