We received an email from xxxx@hallo.ms. When our support operator tries to send the reply, OTRS returns a message: "invalid config (xxxx@hallo.ms). The email address works, we have confirmed this. Bug or feature? My guess is, the email address validation subroutine does not know this relatively new domain. -- Geschäftsführer / Managing Director Hitflip Media Trading GmbH www.hitflip.de - new: www.hitflip.co.uk Tel. +49-(0)221-272407-27 Fax. 0221-272407-22 HRB 59046, Amtsgericht Köln Geschäftsführer: Andre Alpar, Jan Miczaika, Gerald Schönbucher