Ok, I finally went with a .tar.bz2 install instead of the standard Gentoo one. I had too many issues with it. I think I have everything taken care of with the tar install, except that I'm getting a 403 Forbidden error. I have otrs installed in /opt, ran "SetPermissions.pl /opt/otrs otrs apache apache apache" as root (tried as otrs, but it didn't work) and got mySQL set up. As far as I can tell I have everything set. Oh, and Apache2 has the Alias lines set in commonapache2.conf. Is the permission error something with the Apache2 setup, or in the permissions on the directories? Thanks. -- Brian Ronk System Administrator BookMasters, Inc
hi all, try this:- chown apache.apache /opt/otrs ls -ld /opt/otrs check that whether the apache is now the owner or not............... NOTE:- Apache is my webuser. check before hand what is the webuser name in ur case. bye ______________________________________________ Ashish
Didn't work. Apache is my user/group as well. It's the user, the permissions on the directory are 755, and it still doesn't work. Maybe I have a setting in a file wrong... I'll check the Alias sections in my config files, and make sure about them. -- Brian Ronk System Administrator BookMasters, Inc Ashish wrote:
hi all,
try this:-
chown apache.apache /opt/otrs
ls -ld /opt/otrs
check that whether the apache is now the owner or not............... NOTE:- Apache is my webuser. check before hand what is the webuser name in ur case.
bye ______________________________________________ Ashish _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? =http://www.otrs.de/
Ahh, got it figured out. I didn't realize that I needed to allow the directory in apache. I had to add <Directory></Directory> so apache knew that it had permission. Now I just have to get it to run the .pl, instead of displaying it... -- Brian Ronk System Administrator BookMasters, Inc Brian Ronk wrote:
Didn't work. Apache is my user/group as well. It's the user, the permissions on the directory are 755, and it still doesn't work. Maybe I have a setting in a file wrong... I'll check the Alias sections in my config files, and make sure about them. -- Brian Ronk System Administrator BookMasters, Inc
Ashish wrote:
hi all,
try this:-
chown apache.apache /opt/otrs
ls -ld /opt/otrs
check that whether the apache is now the owner or not............... NOTE:- Apache is my webuser. check before hand what is the webuser name in ur case.
bye ______________________________________________ Ashish _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? =http://www.otrs.de/
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
Hi! I haven't read all your thread, but If you're not using mod_perl, it should be enough to put something like: Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/" ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/" in httpd.conf, but not into the <Directory></Directory> directives. For more details to setup using mod_perl, read: http://lists.otrs.org/pipermail/otrs/2005-February/007379.html Also, reread the docs and check that your're not missing something else ;) Regards, On 9 May 2005 at 11:32, Brian Ronk wrote:
Ahh, got it figured out. I didn't realize that I needed to allow the directory in apache. I had to add <Directory></Directory> so apache knew that it had permission. Now I just have to get it to run the .pl, instead of displaying it... -- Brian Ronk System Administrator BookMasters, Inc
Brian Ronk wrote:
Didn't work. Apache is my user/group as well. It's the user, the permissions on the directory are 755, and it still doesn't work. Maybe I have a setting in a file wrong... I'll check the Alias sections in my config files, and make sure about them. -- Brian Ronk System Administrator BookMasters, Inc
Ashish wrote:
hi all,
try this:-
chown apache.apache /opt/otrs
ls -ld /opt/otrs
check that whether the apache is now the owner or not............... NOTE:- Apache is my webuser. check before hand what is the webuser name in ur case.
bye ______________________________________________ Ashish
--- Victor R. Rodriguez Departamento de Sistemas Valoraciones del Mediterraneo, S.A. ---
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