Line wrapping in outbound email
Hi, It seems that OTRS breaks long lines in outbound mail messages. Is this configurable? We often want to send customers long URLs and obviously do not want them wrapped. I couldn't find anything in user manual about this. Thanks, -Brendan -- FishEye - get more from CVS! http://www.cenqua.com/fisheye
Wrap your long URLS in <>'s <http://verylongurlshere.com/yupevenlonger/gettinglonger/ gettinglongeryet!> This tells most email clients NOT to break up the URL, very good in situations where you have ?'s etc in the URL. ryan On Jun 15, 2004, at 9:41 PM, Brendan Humphreys wrote:
Hi,
It seems that OTRS breaks long lines in outbound mail messages. Is this configurable?
We often want to send customers long URLs and obviously do not want them wrapped. I couldn't find anything in user manual about this.
Thanks, -Brendan -- FishEye - get more from CVS! http://www.cenqua.com/fisheye
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Yes. Or you also can change the default size of the compose window in Kernel/Config.pm from 78 to 88. [...] # TextAreaEmailWindow # (width of compose email windows) $Self->{TextAreaEmailWindow} = 88; [...] -Martin On Wed, Jun 16, 2004 at 07:48:15AM -0700, D. Ryan Spott wrote:
Wrap your long URLS in <>'s <http://verylongurlshere.com/yupevenlonger/gettinglonger/ gettinglongeryet!> This tells most email clients NOT to break up the URL, very good in situations where you have ?'s etc in the URL.
ryan
On Jun 15, 2004, at 9:41 PM, Brendan Humphreys wrote:
It seems that OTRS breaks long lines in outbound mail messages. Is this configurable?
We often want to send customers long URLs and obviously do not want them wrapped. I couldn't find anything in user manual about this.
Thanks, -Brendan -- FishEye - get more from CVS! http://www.cenqua.com/fisheye
participants (3)
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Brendan Humphreys -
D.Ryan Spott -
Martin Edenhofer