Nevermind folks, I got it figured it out. Needed to edit /var/apache2/htdocs/index.html.en to let 0 seconds forwarding. However it still takes a few seconds before the page loads. Anyone may have insights? Thanks... On Thu, Mar 4, 2010 at 11:27 AM, Deniz Rende wrote:

Hello-

This may be actually apache2 configuration question but since I am new to apache2 and otrs I thought it would be a good idea to ask. I apologize if this question is inappropriate here.

I configured otrs 2.4.7 with apache2+ssl. Everything works great but I want the root apache page to redirect to https://www....../otrs/customer.pl for our customers. The root page I am talking about is the main page apache2 shows "Seeing this instead of website you expected..." . Please note that we configured the page to be seen by outside world but we want to redirect it such a way that:

https://otrs.myco.com to https://otrs.myco.com/otrs/customer.pl

In this case https://otrs.myco.com is showing that root file (Seeing this instead of website you expected.....)

Is this possible?

Thanks...

-- Deniz Rende E-mail: deniz.rende@gmail.com Phone: +1 (224) 789-UNIX (8649) Mobile: +1 (816) 213-2139 Web: http://www.deniz-rende.com/blog

-- Deniz Rende E-mail: deniz.rende@gmail.com Phone: +1 (224) 789-UNIX (8649) Mobile: +1 (816) 213-2139 Web: http://www.deniz-rende.com/blog