We are finding version 6 very slow to use in comparison to v5, we are using the same hardware although I have added extra RAM and have moved /opt/otrs/var/tmp to a RAM disk to try to speed things up. We have a PostgreSQL back-end but that doesn’t seem to be under any duress. It appears that each time one moves to a different part of the application there is a significant pause. Returning to the same part is then faster a 2nd time. Any performance suggestions gratefully received. Glen.
I feel your pain...
/otrs/index.pl?Action=AgentTicketQueue takes 11s.
On Mon, Dec 4, 2017 at 4:50 PM, Glen Eustace
We are finding version 6 very slow to use in comparison to v5, we are using the same hardware although I have added extra RAM and have moved /opt/otrs/var/tmp to a RAM disk to try to speed things up. We have a PostgreSQL back-end but that doesn’t seem to be under any duress. It appears that each time one moves to a different part of the application there is a significant pause. Returning to the same part is then faster a 2nd time.
Any performance suggestions gratefully received.
Glen.
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Glen Eustace