All of our auto-responses to customers have the default "From" address, OTRS System. I thought I had disabled this address by making it invalid through the Admin Interface and adding our our own. The crazy thing is that all auto-responses to admins has the new address in the "From". Ha ha, its crazy, I would care at all if it were the other way around and admins getting messages from OTRS System. Kurt O'Connor Linn State Technical College kurt.oconnor@linnstate.edu 573-897-5275 ---------------------------------------------------------- NOTE: This e-mail transmission may contain confidential information. If you are not the intended recipient, employee or agent responsible for delivering this information to the intended recipient, unauthorized disclosure, copying, distribution or use of the contents of this transmission is strictly prohibited. If you have received this e-mail in error, please immediately notify the sender and delete it from your computer. Thank you for your compliance.