Thank you for that great info. The download page doesn't seem to mention any beta. Does it have to be compiled from cvs or should I wait the 38 days until the next version release? I'm on win32. Thanks again, Joon On 8/25/06, Andy Lubel wrote:

Its a mysql database and if you grab the DB diagram from otrs or use some sort of data dictionary generator (phpMyAdmin has a nice one), you should be able to assemble the reports you need.

The beta version has a much more enhanced reporting engine, reports can be created Ad-Hoc from within the application! Its really nice!

-Andy

On 8/25/06 2:31 PM, "titanic panic" wrote:

...

Hello,

I'm interested in this application. But does it have a way to create powerful reports for managers to show where resources are being used throughout the organization?

Thanks for any help,

Joon _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/

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