Hello guys, We have an OpenNMS System Installed on the machine where we have OTRS 3.3 installed with all ITSM packages. So is there a way to configure the OTRS to pick up the services status from OpenNMS? If yes, how can I configure it? Thanks in advance. Thanks & Regards, Hrisheekesh Datye | Associate Manager - IMS Description: Description: Description: Description: Description: Description: Description: Description: Inline image 2 Ext: 3289 | DID: +91 20 6726 9928 | Cell: +91 98 5099 0992 http://www.searce.com/ Searce | We identify better ways of doing things. _____ Disclaimer: This message as well as any attachment(s) are confidential and intended only for the named recipient(s). Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of duly authorized officers of Searce is strictly prohibited. Searce accepts no liability for the content of this Email and its attachment(s) if any (hereinafter collectively referred to as 'Email' for purposes of brevity), or for the consequences of any actions taken on the basis of the information provided, unless that information is subsequently confirmed in writing by a duly authorized officer of Searce. No employee or agent of Searce is authorized to conclude any binding agreement on behalf of Searce with another party by Email without express written confirmation by duly authorized officers of Searce. Any views or opinions presented in this Email are solely those of the author and do not necessarily represent those of Searce. If you have received this Email by error, please immediately notify the sender by replying to this Email and deleting the message including any attachment(s) from your system, and you are hereby notified that disclosing, copying, distributing, retaining a copy of the Email or taking any action in reliance on the contents of this information is strictly prohibited. Email transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of Email transmission. Although the company has taken reasonable precautions to ensure no viruses are present in this Email, the company cannot accept responsibility for any loss or damage arising from the use of this Email or its contents. _____