Sorry, after a beer and an half for dinner... Put in crontab a line with $OTRS_HOME/bin/mkStats.pl with its switches On Thu, Aug 20, 2009 at 5:04 PM, Marco Vannini wrote:

Put in crontab a line with $OTRS_HOME/bin mkStats.pl with hits switches: << -o DIR OR -r email@example.com [-m 'some message']>>

On Thu, Aug 20, 2009 at 4:59 PM, Erik Sejr wrote:

...

Is it possible to have OTRS generate a pre-defined report daily? The existing report creates a CSV file, it would be ideal if I could get this report to run daily, and drop the file somewhere on the server.

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