Must have been something stuck, because now a change is indeed showing up. However, it is not right - Please assume this is in my utf-8 formatted "jp.pm" lang file and that there are double-byte chars after certain % variables in date formats. Since not everyone will be able to view the double-byte japanese chars, I replaced them with _JPN_ below. $Self->{Charset} = ['utf-8', ]; # date formats (%A=WeekDay;%B=LongMonth;%T=Time;%D=Day;%M=Month;%Y=Jear;) $Self->{DateFormat} = '%Y/%M/%D %T'; $Self->{DateFormatLong} = '%Y_JPN_ %B%D_JPN_ %A_JPN_ %T'; <<<<==== HERE $Self->{DateInputFormat} = '%Y/%M/%D'; $Self->{DateInputFormatLong} = '%Y/%M/%D - %T'; Now, there is %B, which comes out correctly already with the japanese signifier on it meaning "month" but %Y, %D and %A only gives the YYYY, not YYYY_JPN_ etc which looks "normal" for a long date in Japan. The convention here in Japan on a long date would be to put the word "nen" in Japanese chars after the 2004. Looks like this: 2004Nen 7Gatsu 16Nichi KinYoubi, with the Nen, Gatsu, Nichi and Youbi appearing as Japanese text, where the YYYY, MMM, etc appear how the system represents them. Now, the strings I have entered are coming out on the screen as "junk". How do I make sure they get displayed correctly? Regards Rick _____ From: Cogley, Rick [mailto:rick.cogley@esolia.co.jp] Sent: Friday, July 16, 2004 7:38 AM To: 'User questions and discussions about OTRS.' Subject: [otrs] Upper Right Date Format Hello - does anyone know what governs the date format in the upper right side of the screens in OTRS? I tried changing the long date format in my language file (jp.pm) but it has no effect, even after restarting the webserver. Can anyone help? Is this a bug? Regards Rick Cogley Tokyo