Did you run SetPermissions.sh als "SetPermissions.sh otrs apache apache apache apache" ?? Regards, Peter -----Oorspronkelijk bericht----- Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Jeff Alperin Verzonden: zondag 12 februari 2006 0:06 Aan: otrs@otrs.org Onderwerp: [otrs] Package Manager Error I've just installed otrs and everything is working fine EXCEPT that I get the following error when I click on the link for the Package Manager: Software error: ERROR: Need write permission in OTRS home Try: $OTRS_HOME/bin/SetPermissions.sh !!! I've run SetPermissions.sh and it doesn't help. I successfully ran Package Manager once (though I didn't actually install any packages). Now all I get is the error. In the system log, I see the following line: OTRS-CGI-10 Can't write file /opt/otrs///check_permissons.20334: Permission denied! Any suggestions as to what file/folder is having the problem? Thanks. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? =http://www.otrs.de/