Different Queue for different Customer

Hello all... How to display different queues to different Customer ? Example : Suppose I have 10 Queues. To Customer A, I want to display only 5 queues and to Customer B, rest 5 queue. How to do..? Thanks... Pradumna Maheshwari Tata Consultancy Services Cell:- +919930333734 Mailto: pradumna.maheshwari@tcs.com Website: http://www.tcs.com ____________________________________________ Experience certainty. IT Services Business Solutions Outsourcing ____________________________________________ =====-----=====-----===== Notice: The information contained in this e-mail message and/or attachments to it may contain confidential or privileged information. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this communication in error, please notify us by reply e-mail or telephone and immediately and permanently delete the message and any attachments. Thank you

Hi, On 18.09.2010, at 01:02, Pradumna Maheshwari wrote:
How to display different queues to different Customer ? Example : Suppose I have 10 Queues. To Customer A, I want to display only 5 queues and to Customer B, rest 5 queue. How to do..?
ACL or CustomerGroup Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project
participants (2)
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Nils Leideck - ITSM
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Pradumna Maheshwari