I've been working on getting a Windows-based OTRS installation running here. Things were clipping along fine, and I had it sending and receiving email without a problem. Now, however, I can no longer seem to login to root@localhost to administer the system. Since I'm running on Windows using an external SMTP server, I can't send a new password to root@localhost either using the forgotten password form. Is there some way I can reset the password for the admin account, given command-line access to the OTRS installation? Thanks in advance for any help, Sean
Ah, I found it:
Otrs\bin\otrs.setPassword does the trick.
Sean
On 5/22/06 1:44 PM, "Sean McMains"
I've been working on getting a Windows-based OTRS installation running here. Things were clipping along fine, and I had it sending and receiving email without a problem. Now, however, I can no longer seem to login to root@localhost to administer the system. Since I'm running on Windows using an external SMTP server, I can't send a new password to root@localhost either using the forgotten password form.
Is there some way I can reset the password for the admin account, given command-line access to the OTRS installation?
Thanks in advance for any help, Sean
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Sean McMains