If you untar the package in your homedir, it should be in $HOME/otrs Hans Scheffers JifLin B.V. Leliestraat 7 7151 GH Eibergen http://www.jiflin.nl

-----Oorspronkelijk bericht----- Van: otrs-admin@otrs.org [mailto:otrs-admin@otrs.org] Namens L. Mark Stone Verzonden: donderdag 1 mei 2003 20:36 Aan: otrs@otrs.org Onderwerp: RE: [otrs] Update File Link?

OK, so the file name is "UPGRADING", but _where_ is the file????

Thanks! Mark

_____________________________________________ A Message From... L. Mark Stone

Reliable Networks of Maine, LLC 477 Congress Street, 5th Floor Portland, ME 04107 Tel: (207) 772-5678 Cell: (917) 597-2057 Email: LMStone@RNoME.com Private: LMStone@LMStone.com Web: http://www.rnome.com

-----Original Message----- From: otrs-admin@otrs.org [mailto:otrs-admin@otrs.org]On Behalf Of Hans Scheffers Sent: Thursday, May 01, 2003 12:18 PM To: otrs@otrs.org Subject: RE: [otrs] Update File Link?

Try the file UPGRADING (soory.. It is in caps ;-) greetz

Hans Scheffers JifLin B.V. Leliestraat 7 7151 GH Eibergen

http://www.jiflin.nl

-----Oorspronkelijk bericht----- Van: otrs-admin@otrs.org [mailto:otrs-admin@otrs.org] Namens L. Mark Stone Verzonden: donderdag 1 mei 2003 17:56 Aan: otrs@otrs.org Onderwerp: [otrs] Update File Link?

I'm probably going blind, but where is the link (or actual file) that describes how to update a system running 1.0.2 to 1.1 without losing the current database?

The announcement letter mentions the file, but doesn't (that I saw) provide a link, or mention a location. I also couldn't find the update file browsing around the ftp site, nor in the 1.1 User Manual.

Thanks! We are very excited to upgrade! _____________________________________________ A Message From... L. Mark Stone

Reliable Networks of Maine, LLC 477 Congress Street, 5th Floor Portland, ME 04107 Tel: (207) 772-5678 Cell: (917) 597-2057 Email: LMStone@RNoME.com Private: LMStone@LMStone.com Web: http://www.rnome.com

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Thanks for the link. I like to RTFM before installing anything, although I know most people don't! Martin, maybe you can put a link to the file on the Announcement message, and also put a link in the ftp download directories? Thanks, Mark _____________________________________________ A Message From... L. Mark Stone Reliable Networks of Maine, LLC 477 Congress Street, 5th Floor Portland, ME 04107 Tel: (207) 772-5678 Cell: (917) 597-2057 Email: LMStone@RNoME.com Private: LMStone@LMStone.com Web: http://www.rnome.com -----Original Message----- From: otrs-admin@otrs.org [mailto:otrs-admin@otrs.org]On Behalf Of Martin Edenhofer Sent: Thursday, May 01, 2003 7:00 PM To: otrs@otrs.org Subject: Re: [otrs] Update File Link? On Thu, May 01, 2003 at 09:02:05PM +0200, Hans Scheffers wrote:

If you untar the package in your homedir, it should be in $HOME/otrs

Or /usr/share/doc/packages/otrs/UPGRADING if you use the RPM. Or http://cvs.otrs.org/cgi-bin/cvsweb.cgi/otrs/UPGRADING Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs