Can't login to OTRS 2.2.4 on Windows XP IIS with MSSQL

Hi, I trying to get OTRS 2.2.4 running on Windows XP SP 2 with IIS 5 with ActivePerl 5.8.822 (running with perl.exe) and MSSQL Express. Perl seems to be happy and CheckDB reports things are OK but when I login as root@localhost I get immediately redirected back to the login page. I never see anything else. I've attached log files and Config.pm Any ideas? Keith [Thu Nov 15 17:09:44 2007][Notice][Kernel::System::Auth::DB::Auth] User: root@localhost authentication ok (REMOTE_ADDR: 10.8.0.10). [Thu Nov 15 17:11:41 2007][Notice][Kernel::System::Auth::DB::Auth] User: root@localhost authentication ok (REMOTE_ADDR: 10.8.0.6). [Thu Nov 15 17:12:17 2007][Error][Kernel::System::Web::InterfacePublic::Run][184] Module 'Kernel::Modules::' not found! Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('TimeZone') --> Error: Config.pm No value for 'TimeZone' in Config.pm found! Debug: Config.pm ->Get('WebMaxFileUpload') --> 10485760 Debug: Config.pm ->Get('SessionName') --> Session Debug: Config.pm ->Get('SessionUseCookie') --> 1 Debug: Config.pm ->Get('DefaultTheme') --> Standard Debug: Config.pm ->Get('TimeZoneUser') --> 0 Error: Config.pm No value for 'TimeZoneUser' in Config.pm found! Debug: Config.pm ->Get('DefaultUsedLanguages') --> HASH(0x20a29a0) Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('TimeZone') --> Error: Config.pm No value for 'TimeZone' in Config.pm found! Debug: Config.pm ->Get('Home') --> C:/otrs.win32 [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Frontend::Output::FilterElementPre') --> Error: Config.pm No value for 'Frontend::Output::FilterElementPre' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Frontend::Output::FilterElementPost') --> Error: Config.pm No value for 'Frontend::Output::FilterElementPost' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Frontend::Output::FilterContent') --> Error: Config.pm No value for 'Frontend::Output::FilterContent' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('DefaultTheme::HostBased') --> Error: Config.pm No value for 'DefaultTheme::HostBased' in Config.pm found! Debug: Config.pm ->Get('TemplateDir') --> C:/otrs.win32/Kernel/Output Debug: Config.pm ->Get('Frontend::ImagePath') --> /otrs-web/images/Standard/ Debug: Config.pm ->Get('TemplateDir') --> C:/otrs.win32/Kernel/Output Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('TimeZone') --> Error: Config.pm No value for 'TimeZone' in Config.pm found! Debug: Config.pm ->Get('DatabaseDSN') --> DBI:ODBC:driver={SQL Server};Server=fleximeals-0002\sqlexpress;database=otrs;uid=otrsroot;pwd=roototrs; Debug: Config.pm ->Get('DatabaseUser') --> otrsroot Debug: Config.pm ->Get('DatabasePw') --> roototrs [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::SlowLog') --> Error: Config.pm No value for 'Database::SlowLog' in Config.pm found! Debug: Config.pm ->Get('Database::Type') --> mssql Debug: Config.pm ->Get('Database::Type') --> mssql [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::ShellOutput') --> Error: Config.pm No value for 'Database::ShellOutput' in Config.pm found! Debug: Config.pm ->Get('Database::Type') --> mssql Debug: Config.pm ->Get('Database::Type') --> mssql [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::Limit') --> Error: Config.pm No value for 'Database::Limit' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::DirectBlob') --> Error: Config.pm No value for 'Database::DirectBlob' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::Attribute') --> Error: Config.pm No value for 'Database::Attribute' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::QuoteSingle') --> Error: Config.pm No value for 'Database::QuoteSingle' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::QuoteBack') --> Error: Config.pm No value for 'Database::QuoteBack' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::Connect') --> Error: Config.pm No value for 'Database::Connect' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::Encode') --> Error: Config.pm No value for 'Database::Encode' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('TimeZone') --> Error: Config.pm No value for 'TimeZone' in Config.pm found! Debug: Config.pm ->Get('DatabaseUserTable') --> system_user2 Debug: Config.pm ->Get('DatabaseUserTableUserID') --> id Debug: Config.pm ->Get('DatabaseUserTableUserPW') --> pw Debug: Config.pm ->Get('DatabaseUserTableUser') --> login [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('User::PreferencesModule') --> Error: Config.pm No value for 'User::PreferencesModule' in Config.pm found! Debug: Config.pm ->Get('PreferencesTable') --> user_preferences Debug: Config.pm ->Get('PreferencesTableKey') --> preferences_key Debug: Config.pm ->Get('PreferencesTableValue') --> preferences_value Debug: Config.pm ->Get('PreferencesTableUserID') --> user_id Debug: Config.pm ->Get('SessionModule') --> Kernel::System::AuthSession::DB Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 Debug: Config.pm ->Get('SystemID') --> 10 Debug: Config.pm ->Get('SessionTable') --> sessions Debug: Config.pm ->Get('SessionTableID') --> session_id Debug: Config.pm ->Get('SessionTableValue') --> session_value Debug: Config.pm ->Get('Frontend::CommonObject') --> HASH(0x1f9200c) Debug: Config.pm ->Get('DatabaseUserTable') --> system_user2 Debug: Config.pm ->Get('DatabaseUserTableUserID') --> id Debug: Config.pm ->Get('DatabaseUserTableUserPW') --> pw Debug: Config.pm ->Get('DatabaseUserTableUser') --> login [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('User::PreferencesModule') --> Error: Config.pm No value for 'User::PreferencesModule' in Config.pm found! Debug: Config.pm ->Get('PreferencesTable') --> user_preferences Debug: Config.pm ->Get('PreferencesTableKey') --> preferences_key Debug: Config.pm ->Get('PreferencesTableValue') --> preferences_value Debug: Config.pm ->Get('PreferencesTableUserID') --> user_id Debug: Config.pm ->Get('CustomerPreferences') --> HASH(0x20a6658) Debug: Config.pm ->Get('CustomerPreferences') --> HASH(0x20a6658) Debug: Config.pm ->Get('CustomerPreferences') --> HASH(0x20a6658) Debug: Config.pm ->Get('CustomerPreferences') --> HASH(0x20a6658) Debug: Config.pm ->Get('CustomerPreferences') --> HASH(0x20a6658) Debug: Config.pm ->Get('CustomerUser') --> HASH(0x1f86a90) Debug: Config.pm ->Get('CustomerUser') --> HASH(0x1f86a90) Debug: Config.pm ->Get('CustomerUser') --> HASH(0x1f86a90) [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser1') --> Error: Config.pm No value for 'CustomerUser1' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser2') --> Error: Config.pm No value for 'CustomerUser2' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser3') --> Error: Config.pm No value for 'CustomerUser3' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser4') --> Error: Config.pm No value for 'CustomerUser4' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser5') --> Error: Config.pm No value for 'CustomerUser5' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser6') --> Error: Config.pm No value for 'CustomerUser6' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser7') --> Error: Config.pm No value for 'CustomerUser7' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser8') --> Error: Config.pm No value for 'CustomerUser8' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser9') --> Error: Config.pm No value for 'CustomerUser9' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser10') --> Error: Config.pm No value for 'CustomerUser10' in Config.pm found! Debug: Config.pm ->Get('CustomerCompany') --> HASH(0x1f8f228) Debug: Config.pm ->Get('CustomerCompany') --> HASH(0x1f8f228) Debug: Config.pm ->Get('CustomerCompany') --> HASH(0x1f8f228) Debug: Config.pm ->Get('CustomerCompany') --> HASH(0x1f8f228) Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 Debug: Config.pm ->Get('SendmailModule') --> Kernel::System::Email::Sendmail Debug: Config.pm ->Get('SendmailModule::CMD') --> /usr/sbin/sendmail -i -f Debug: Config.pm ->Get('FQDN') --> yourhost.example.com Debug: Config.pm ->Get('Organization') --> Example Company Debug: Config.pm ->Get('SendmailBcc') --> Error: Config.pm No value for 'SendmailBcc' in Config.pm found! Debug: Config.pm ->Get('LoopProtectionModule') --> Kernel::System::PostMaster::LoopProtection::DB Debug: Config.pm ->Get('PostmasterMaxEmails') --> 40 Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 Debug: Config.pm ->Get('Ticket::ViewableStateType') --> ARRAY(0x20c8ce4) Debug: Config.pm ->Get('Ticket::UnlockStateType') --> ARRAY(0x20c8d2c) Debug: Config.pm ->Get('Ticket::ViewableLocks') --> ARRAY(0x20c8cb4) Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 Debug: Config.pm ->Get('Ticket::ViewableStateType') --> ARRAY(0x20c8ce4) Debug: Config.pm ->Get('Ticket::ViewableStateType') --> ARRAY(0x20c8ce4) Debug: Config.pm ->Get('Ticket::ViewableStateType') --> ARRAY(0x20c8ce4) Debug: Config.pm ->Get('Ticket::ViewableStateType') --> ARRAY(0x20c8ce4) [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Sendmail') --> Error: Config.pm No value for 'Sendmail' in Config.pm found! Debug: Config.pm ->Get('SendmailBcc') --> Error: Config.pm No value for 'SendmailBcc' in Config.pm found! Debug: Config.pm ->Get('FQDN') --> yourhost.example.com Debug: Config.pm ->Get('Organization') --> Example Company Debug: Config.pm ->Get('Ticket::NumberGenerator') --> Kernel::System::Ticket::Number::DateChecksum Debug: Config.pm ->Get('Ticket::IndexModule') --> Kernel::System::Ticket::IndexAccelerator::RuntimeDB Debug: Config.pm ->Get('Ticket::StorageModule') --> Kernel::System::Ticket::ArticleStorageDB [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Ticket::CustomModule') --> Error: Config.pm No value for 'Ticket::CustomModule' in Config.pm found! Debug: Config.pm ->Get('ArticleDir') --> C:/otrs.win32/var/article Debug: Config.pm ->Get('Frontend::CommonParam') --> HASH(0x1f92024) Debug: Config.pm ->Get('AuthModule') --> Kernel::System::Auth::DB Debug: Config.pm ->Get('DatabaseUserTable') --> system_user2 Debug: Config.pm ->Get('DatabaseUserTableUserID') --> id Debug: Config.pm ->Get('DatabaseUserTableUserPW') --> pw Debug: Config.pm ->Get('DatabaseUserTableUser') --> login [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule1') --> Error: Config.pm No value for 'AuthModule1' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule2') --> Error: Config.pm No value for 'AuthModule2' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule3') --> Error: Config.pm No value for 'AuthModule3' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule4') --> Error: Config.pm No value for 'AuthModule4' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule5') --> Error: Config.pm No value for 'AuthModule5' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule6') --> Error: Config.pm No value for 'AuthModule6' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule7') --> Error: Config.pm No value for 'AuthModule7' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule8') --> Error: Config.pm No value for 'AuthModule8' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule9') --> Error: Config.pm No value for 'AuthModule9' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule10') --> Error: Config.pm No value for 'AuthModule10' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule::DB::CryptType') --> Error: Config.pm No value for 'AuthModule::DB::CryptType' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('TimeZone') --> Error: Config.pm No value for 'TimeZone' in Config.pm found! [Thu Nov 15 17:11:41 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('TimeZone') --> Error: Config.pm No value for 'TimeZone' in Config.pm found! Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionMaxIdleTime') --> 18000 [Thu Nov 15 17:11:49 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('TimeZone') --> Error: Config.pm No value for 'TimeZone' in Config.pm found! Debug: Config.pm ->Get('TimeZoneUser') --> 0 Error: Config.pm No value for 'TimeZoneUser' in Config.pm found! Debug: Config.pm ->Get('SessionMaxTime') --> 50400 Debug: Config.pm ->Get('SessionUseCookieAfterBrowserClose') --> 0 Error: Config.pm No value for 'SessionUseCookieAfterBrowserClose' in Config.pm found! Debug: Config.pm ->Get('DefaultTheme') --> Standard Debug: Config.pm ->Get('TimeZoneUser') --> 0 Error: Config.pm No value for 'TimeZoneUser' in Config.pm found! Debug: Config.pm ->Get('DefaultUsedLanguages') --> HASH(0x20a29a0) Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 [Thu Nov 15 17:11:49 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('TimeZone') --> Error: Config.pm No value for 'TimeZone' in Config.pm found! Debug: Config.pm ->Get('Home') --> C:/otrs.win32 [Thu Nov 15 17:11:49 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Frontend::Output::FilterElementPre') --> Error: Config.pm No value for 'Frontend::Output::FilterElementPre' in Config.pm found! [Thu Nov 15 17:11:49 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Frontend::Output::FilterElementPost') --> Error: Config.pm No value for 'Frontend::Output::FilterElementPost' in Config.pm found! [Thu Nov 15 17:11:49 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Frontend::Output::FilterContent') --> Error: Config.pm No value for 'Frontend::Output::FilterContent' in Config.pm found! [Thu Nov 15 17:11:49 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('DefaultTheme::HostBased') --> Error: Config.pm No value for 'DefaultTheme::HostBased' in Config.pm found! Debug: Config.pm ->Get('TemplateDir') --> C:/otrs.win32/Kernel/Output Debug: Config.pm ->Get('Frontend::ImagePath') --> /otrs-web/images/Standard/ Debug: Config.pm ->Get('TemplateDir') --> C:/otrs.win32/Kernel/Output Debug: Config.pm ->Get('SessionUseCookie') --> 1 Debug: Config.pm ->Get('HttpType') --> http Debug: Config.pm ->Get('Product') --> OTRS Debug: Config.pm ->Get('Product') --> OTRS Debug: Config.pm ->Get('Version') --> 2.2.4 Debug: Config.pm ->Get('Version') --> 2.2.4 Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 [Thu Nov 15 17:11:50 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('TimeZone') --> Error: Config.pm No value for 'TimeZone' in Config.pm found! Debug: Config.pm ->Get('WebMaxFileUpload') --> 10485760 Debug: Config.pm ->Get('SessionName') --> Session Debug: Config.pm ->Get('SessionUseCookie') --> 1 Debug: Config.pm ->Get('DefaultTheme') --> Standard Debug: Config.pm ->Get('TimeZoneUser') --> 0 Error: Config.pm No value for 'TimeZoneUser' in Config.pm found! Debug: Config.pm ->Get('DefaultUsedLanguages') --> HASH(0x209eadc) Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 [Thu Nov 15 17:11:50 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('TimeZone') --> Error: Config.pm No value for 'TimeZone' in Config.pm found! Debug: Config.pm ->Get('Home') --> C:/otrs.win32 [Thu Nov 15 17:11:50 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Frontend::Output::FilterElementPre') --> Error: Config.pm No value for 'Frontend::Output::FilterElementPre' in Config.pm found! [Thu Nov 15 17:11:50 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Frontend::Output::FilterElementPost') --> Error: Config.pm No value for 'Frontend::Output::FilterElementPost' in Config.pm found! [Thu Nov 15 17:11:50 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Frontend::Output::FilterContent') --> Error: Config.pm No value for 'Frontend::Output::FilterContent' in Config.pm found! [Thu Nov 15 17:11:50 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('DefaultTheme::HostBased') --> Error: Config.pm No value for 'DefaultTheme::HostBased' in Config.pm found! Debug: Config.pm ->Get('TemplateDir') --> C:/otrs.win32/Kernel/Output Debug: Config.pm ->Get('Frontend::ImagePath') --> /otrs-web/images/Standard/ Debug: Config.pm ->Get('TemplateDir') --> C:/otrs.win32/Kernel/Output Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 [Thu Nov 15 17:11:50 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('TimeZone') --> Error: Config.pm No value for 'TimeZone' in Config.pm found! Debug: Config.pm ->Get('DatabaseDSN') --> DBI:ODBC:driver={SQL Server};Server=fleximeals-0002\sqlexpress;database=otrs;uid=otrsroot;pwd=roototrs; Debug: Config.pm ->Get('DatabaseUser') --> otrsroot Debug: Config.pm ->Get('DatabasePw') --> roototrs [Thu Nov 15 17:11:50 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::SlowLog') --> Error: Config.pm No value for 'Database::SlowLog' in Config.pm found! Debug: Config.pm ->Get('Database::Type') --> mssql Debug: Config.pm ->Get('Database::Type') --> mssql [Thu Nov 15 17:11:50 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::ShellOutput') --> Error: Config.pm No value for 'Database::ShellOutput' in Config.pm found! Debug: Config.pm ->Get('Database::Type') --> mssql Debug: Config.pm ->Get('Database::Type') --> mssql [Thu Nov 15 17:11:50 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::Limit') --> Error: Config.pm No value for 'Database::Limit' in Config.pm found! [Thu Nov 15 17:11:50 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::DirectBlob') --> Error: Config.pm No value for 'Database::DirectBlob' in Config.pm found! [Thu Nov 15 17:11:50 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::Attribute') --> Error: Config.pm No value for 'Database::Attribute' in Config.pm found! [Thu Nov 15 17:11:50 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::QuoteSingle') --> Error: Config.pm No value for 'Database::QuoteSingle' in Config.pm found! [Thu Nov 15 17:11:50 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::QuoteBack') --> Error: Config.pm No value for 'Database::QuoteBack' in Config.pm found! [Thu Nov 15 17:11:50 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::Connect') --> Error: Config.pm No value for 'Database::Connect' in Config.pm found! [Thu Nov 15 17:11:50 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::Encode') --> Error: Config.pm No value for 'Database::Encode' in Config.pm found! [Thu Nov 15 17:11:50 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('TimeZone') --> Error: Config.pm No value for 'TimeZone' in Config.pm found! Debug: Config.pm ->Get('DatabaseUserTable') --> system_user2 Debug: Config.pm ->Get('DatabaseUserTableUserID') --> id Debug: Config.pm ->Get('DatabaseUserTableUserPW') --> pw Debug: Config.pm ->Get('DatabaseUserTableUser') --> login [Thu Nov 15 17:11:50 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('User::PreferencesModule') --> Error: Config.pm No value for 'User::PreferencesModule' in Config.pm found! Debug: Config.pm ->Get('PreferencesTable') --> user_preferences Debug: Config.pm ->Get('PreferencesTableKey') --> preferences_key Debug: Config.pm ->Get('PreferencesTableValue') --> preferences_value Debug: Config.pm ->Get('PreferencesTableUserID') --> user_id Debug: Config.pm ->Get('SessionModule') --> Kernel::System::AuthSession::DB Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 Debug: Config.pm ->Get('SystemID') --> 10 Debug: Config.pm ->Get('SessionTable') --> sessions Debug: Config.pm ->Get('SessionTableID') --> session_id Debug: Config.pm ->Get('SessionTableValue') --> session_value Debug: Config.pm ->Get('Frontend::CommonObject') --> HASH(0x1f97cbc) Debug: Config.pm ->Get('DatabaseUserTable') --> system_user2 Debug: Config.pm ->Get('DatabaseUserTableUserID') --> id Debug: Config.pm ->Get('DatabaseUserTableUserPW') --> pw Debug: Config.pm ->Get('DatabaseUserTableUser') --> login [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('User::PreferencesModule') --> Error: Config.pm No value for 'User::PreferencesModule' in Config.pm found! Debug: Config.pm ->Get('PreferencesTable') --> user_preferences Debug: Config.pm ->Get('PreferencesTableKey') --> preferences_key Debug: Config.pm ->Get('PreferencesTableValue') --> preferences_value Debug: Config.pm ->Get('PreferencesTableUserID') --> user_id Debug: Config.pm ->Get('CustomerPreferences') --> HASH(0x20a6504) Debug: Config.pm ->Get('CustomerPreferences') --> HASH(0x20a6504) Debug: Config.pm ->Get('CustomerPreferences') --> HASH(0x20a6504) Debug: Config.pm ->Get('CustomerPreferences') --> HASH(0x20a6504) Debug: Config.pm ->Get('CustomerPreferences') --> HASH(0x20a6504) Debug: Config.pm ->Get('CustomerUser') --> HASH(0x1f8d188) Debug: Config.pm ->Get('CustomerUser') --> HASH(0x1f8d188) Debug: Config.pm ->Get('CustomerUser') --> HASH(0x1f8d188) [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser1') --> Error: Config.pm No value for 'CustomerUser1' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser2') --> Error: Config.pm No value for 'CustomerUser2' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser3') --> Error: Config.pm No value for 'CustomerUser3' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser4') --> Error: Config.pm No value for 'CustomerUser4' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser5') --> Error: Config.pm No value for 'CustomerUser5' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser6') --> Error: Config.pm No value for 'CustomerUser6' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser7') --> Error: Config.pm No value for 'CustomerUser7' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser8') --> Error: Config.pm No value for 'CustomerUser8' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser9') --> Error: Config.pm No value for 'CustomerUser9' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser10') --> Error: Config.pm No value for 'CustomerUser10' in Config.pm found! Debug: Config.pm ->Get('CustomerCompany') --> HASH(0x1f917e8) Debug: Config.pm ->Get('CustomerCompany') --> HASH(0x1f917e8) Debug: Config.pm ->Get('CustomerCompany') --> HASH(0x1f917e8) Debug: Config.pm ->Get('CustomerCompany') --> HASH(0x1f917e8) Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 Debug: Config.pm ->Get('SendmailModule') --> Kernel::System::Email::Sendmail Debug: Config.pm ->Get('SendmailModule::CMD') --> /usr/sbin/sendmail -i -f Debug: Config.pm ->Get('FQDN') --> yourhost.example.com Debug: Config.pm ->Get('Organization') --> Example Company Debug: Config.pm ->Get('SendmailBcc') --> Error: Config.pm No value for 'SendmailBcc' in Config.pm found! Debug: Config.pm ->Get('LoopProtectionModule') --> Kernel::System::PostMaster::LoopProtection::DB Debug: Config.pm ->Get('PostmasterMaxEmails') --> 40 Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 Debug: Config.pm ->Get('Ticket::ViewableStateType') --> ARRAY(0x20ccc9c) Debug: Config.pm ->Get('Ticket::UnlockStateType') --> ARRAY(0x20ccce4) Debug: Config.pm ->Get('Ticket::ViewableLocks') --> ARRAY(0x20ccc6c) Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 Debug: Config.pm ->Get('Ticket::ViewableStateType') --> ARRAY(0x20ccc9c) Debug: Config.pm ->Get('Ticket::ViewableStateType') --> ARRAY(0x20ccc9c) Debug: Config.pm ->Get('Ticket::ViewableStateType') --> ARRAY(0x20ccc9c) Debug: Config.pm ->Get('Ticket::ViewableStateType') --> ARRAY(0x20ccc9c) [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Sendmail') --> Error: Config.pm No value for 'Sendmail' in Config.pm found! Debug: Config.pm ->Get('SendmailBcc') --> Error: Config.pm No value for 'SendmailBcc' in Config.pm found! Debug: Config.pm ->Get('FQDN') --> yourhost.example.com Debug: Config.pm ->Get('Organization') --> Example Company Debug: Config.pm ->Get('Ticket::NumberGenerator') --> Kernel::System::Ticket::Number::DateChecksum Debug: Config.pm ->Get('Ticket::IndexModule') --> Kernel::System::Ticket::IndexAccelerator::RuntimeDB Debug: Config.pm ->Get('Ticket::StorageModule') --> Kernel::System::Ticket::ArticleStorageDB [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Ticket::CustomModule') --> Error: Config.pm No value for 'Ticket::CustomModule' in Config.pm found! Debug: Config.pm ->Get('ArticleDir') --> C:/otrs.win32/var/article Debug: Config.pm ->Get('Frontend::CommonParam') --> HASH(0x1f97cd4) Debug: Config.pm ->Get('AuthModule') --> Kernel::System::Auth::DB Debug: Config.pm ->Get('DatabaseUserTable') --> system_user2 Debug: Config.pm ->Get('DatabaseUserTableUserID') --> id Debug: Config.pm ->Get('DatabaseUserTableUserPW') --> pw Debug: Config.pm ->Get('DatabaseUserTableUser') --> login [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule1') --> Error: Config.pm No value for 'AuthModule1' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule2') --> Error: Config.pm No value for 'AuthModule2' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule3') --> Error: Config.pm No value for 'AuthModule3' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule4') --> Error: Config.pm No value for 'AuthModule4' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule5') --> Error: Config.pm No value for 'AuthModule5' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule6') --> Error: Config.pm No value for 'AuthModule6' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule7') --> Error: Config.pm No value for 'AuthModule7' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule8') --> Error: Config.pm No value for 'AuthModule8' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule9') --> Error: Config.pm No value for 'AuthModule9' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule10') --> Error: Config.pm No value for 'AuthModule10' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LoginURL') --> Error: Config.pm No value for 'LoginURL' in Config.pm found! Debug: Config.pm ->Get('ShowMotd') --> 0 Error: Config.pm No value for 'ShowMotd' in Config.pm found! Debug: Config.pm ->Get('DefaultUsedLanguages') --> HASH(0x209eadc) [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Debug: Config.pm ->Get('LostPassword') --> 1 Debug: Config.pm ->Get('AuthModule') --> Kernel::System::Auth::DB [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Debug: Config.pm ->Get('Product') --> OTRS Debug: Config.pm ->Get('Product') --> OTRS Debug: Config.pm ->Get('Version') --> 2.2.4 Debug: Config.pm ->Get('Version') --> 2.2.4 Debug: Config.pm ->Get('ProductName') --> OTRS Debug: Config.pm ->Get('ProductName') --> OTRS Debug: Config.pm ->Get('ProductName') --> OTRS Debug: Config.pm ->Get('ProductName') --> OTRS [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:11:51 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 [Thu Nov 15 17:12:16 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('TimeZone') --> Error: Config.pm No value for 'TimeZone' in Config.pm found! Debug: Config.pm ->Get('WebMaxFileUpload') --> 10485760 Debug: Config.pm ->Get('CustomerPanelSessionName') --> CSID Debug: Config.pm ->Get('SessionUseCookie') --> 1 Debug: Config.pm ->Get('DefaultTheme') --> Standard Debug: Config.pm ->Get('TimeZoneUser') --> 0 Error: Config.pm No value for 'TimeZoneUser' in Config.pm found! Debug: Config.pm ->Get('DefaultUsedLanguages') --> HASH(0x1fcc1ec) Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 [Thu Nov 15 17:12:16 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('TimeZone') --> Error: Config.pm No value for 'TimeZone' in Config.pm found! Debug: Config.pm ->Get('Home') --> C:/otrs.win32 [Thu Nov 15 17:12:16 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Frontend::Output::FilterElementPre') --> Error: Config.pm No value for 'Frontend::Output::FilterElementPre' in Config.pm found! [Thu Nov 15 17:12:16 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Frontend::Output::FilterElementPost') --> Error: Config.pm No value for 'Frontend::Output::FilterElementPost' in Config.pm found! [Thu Nov 15 17:12:16 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Frontend::Output::FilterContent') --> Error: Config.pm No value for 'Frontend::Output::FilterContent' in Config.pm found! [Thu Nov 15 17:12:16 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('DefaultTheme::HostBased') --> Error: Config.pm No value for 'DefaultTheme::HostBased' in Config.pm found! Debug: Config.pm ->Get('TemplateDir') --> C:/otrs.win32/Kernel/Output Debug: Config.pm ->Get('Frontend::ImagePath') --> /otrs-web/images/Standard/ Debug: Config.pm ->Get('TemplateDir') --> C:/otrs.win32/Kernel/Output Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 [Thu Nov 15 17:12:16 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('TimeZone') --> Error: Config.pm No value for 'TimeZone' in Config.pm found! Debug: Config.pm ->Get('DatabaseDSN') --> DBI:ODBC:driver={SQL Server};Server=fleximeals-0002\sqlexpress;database=otrs;uid=otrsroot;pwd=roototrs; Debug: Config.pm ->Get('DatabaseUser') --> otrsroot Debug: Config.pm ->Get('DatabasePw') --> roototrs [Thu Nov 15 17:12:16 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::SlowLog') --> Error: Config.pm No value for 'Database::SlowLog' in Config.pm found! Debug: Config.pm ->Get('Database::Type') --> mssql Debug: Config.pm ->Get('Database::Type') --> mssql [Thu Nov 15 17:12:16 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::ShellOutput') --> Error: Config.pm No value for 'Database::ShellOutput' in Config.pm found! Debug: Config.pm ->Get('Database::Type') --> mssql Debug: Config.pm ->Get('Database::Type') --> mssql [Thu Nov 15 17:12:16 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::Limit') --> Error: Config.pm No value for 'Database::Limit' in Config.pm found! [Thu Nov 15 17:12:16 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::DirectBlob') --> Error: Config.pm No value for 'Database::DirectBlob' in Config.pm found! [Thu Nov 15 17:12:16 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::Attribute') --> Error: Config.pm No value for 'Database::Attribute' in Config.pm found! [Thu Nov 15 17:12:16 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::QuoteSingle') --> Error: Config.pm No value for 'Database::QuoteSingle' in Config.pm found! [Thu Nov 15 17:12:16 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::QuoteBack') --> Error: Config.pm No value for 'Database::QuoteBack' in Config.pm found! [Thu Nov 15 17:12:16 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::Connect') --> Error: Config.pm No value for 'Database::Connect' in Config.pm found! [Thu Nov 15 17:12:16 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::Encode') --> Error: Config.pm No value for 'Database::Encode' in Config.pm found! [Thu Nov 15 17:12:17 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('TimeZone') --> Error: Config.pm No value for 'TimeZone' in Config.pm found! Debug: Config.pm ->Get('CustomerPreferences') --> HASH(0x1fd3174) Debug: Config.pm ->Get('CustomerPreferences') --> HASH(0x1fd3174) Debug: Config.pm ->Get('CustomerPreferences') --> HASH(0x1fd3174) Debug: Config.pm ->Get('CustomerPreferences') --> HASH(0x1fd3174) Debug: Config.pm ->Get('CustomerPreferences') --> HASH(0x1fd3174) Debug: Config.pm ->Get('CustomerUser') --> HASH(0x1959aa0) Debug: Config.pm ->Get('CustomerUser') --> HASH(0x1959aa0) Debug: Config.pm ->Get('CustomerUser') --> HASH(0x1959aa0) [Thu Nov 15 17:12:17 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser1') --> Error: Config.pm No value for 'CustomerUser1' in Config.pm found! [Thu Nov 15 17:12:17 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser2') --> Error: Config.pm No value for 'CustomerUser2' in Config.pm found! [Thu Nov 15 17:12:17 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser3') --> Error: Config.pm No value for 'CustomerUser3' in Config.pm found! [Thu Nov 15 17:12:17 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser4') --> Error: Config.pm No value for 'CustomerUser4' in Config.pm found! [Thu Nov 15 17:12:17 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser5') --> Error: Config.pm No value for 'CustomerUser5' in Config.pm found! [Thu Nov 15 17:12:17 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser6') --> Error: Config.pm No value for 'CustomerUser6' in Config.pm found! [Thu Nov 15 17:12:17 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser7') --> Error: Config.pm No value for 'CustomerUser7' in Config.pm found! [Thu Nov 15 17:12:17 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser8') --> Error: Config.pm No value for 'CustomerUser8' in Config.pm found! [Thu Nov 15 17:12:17 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser9') --> Error: Config.pm No value for 'CustomerUser9' in Config.pm found! [Thu Nov 15 17:12:17 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser10') --> Error: Config.pm No value for 'CustomerUser10' in Config.pm found! Debug: Config.pm ->Get('CustomerCompany') --> HASH(0x1e8fca0) Debug: Config.pm ->Get('CustomerCompany') --> HASH(0x1e8fca0) Debug: Config.pm ->Get('CustomerCompany') --> HASH(0x1e8fca0) Debug: Config.pm ->Get('CustomerCompany') --> HASH(0x1e8fca0) Debug: Config.pm ->Get('PublicFrontend::CommonObject') --> HASH(0x1e9799c) Debug: Config.pm ->Get('PublicFrontend::CommonParam') --> HASH(0x1e979b4) ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time: Thu Nov 15 17:12:17 2007 Message: Module 'Kernel::Modules::' not found! Traceback (1408): Module: Kernel::System::Web::InterfacePublic::Run (v1.12) Line: 184 Module: C:\otrs.win32\bin\cgi-bin\public.pl (v1.3) Line: 47 [Thu Nov 15 17:12:17 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:12:17 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Debug: Config.pm ->Get('Product') --> OTRS Debug: Config.pm ->Get('Product') --> OTRS Debug: Config.pm ->Get('Version') --> 2.2.4 Debug: Config.pm ->Get('Version') --> 2.2.4 Debug: Config.pm ->Get('ProductName') --> OTRS Debug: Config.pm ->Get('ProductName') --> OTRS [Thu Nov 15 17:12:17 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:12:17 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:12:17 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:12:17 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:12:17 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Debug: Config.pm ->Get('Product') --> OTRS Debug: Config.pm ->Get('Product') --> OTRS Debug: Config.pm ->Get('Version') --> 2.2.4 Debug: Config.pm ->Get('Version') --> 2.2.4 [Thu Nov 15 17:12:17 2007] public.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 [Thu Nov 15 17:13:05 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('TimeZone') --> Error: Config.pm No value for 'TimeZone' in Config.pm found! Debug: Config.pm ->Get('WebMaxFileUpload') --> 10485760 Debug: Config.pm ->Get('SessionName') --> Session Debug: Config.pm ->Get('SessionUseCookie') --> 1 Debug: Config.pm ->Get('DefaultTheme') --> Standard Debug: Config.pm ->Get('TimeZoneUser') --> 0 Error: Config.pm No value for 'TimeZoneUser' in Config.pm found! Debug: Config.pm ->Get('DefaultUsedLanguages') --> HASH(0x209e800) Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 [Thu Nov 15 17:13:05 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('TimeZone') --> Error: Config.pm No value for 'TimeZone' in Config.pm found! Debug: Config.pm ->Get('Home') --> C:/otrs.win32 [Thu Nov 15 17:13:05 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Frontend::Output::FilterElementPre') --> Error: Config.pm No value for 'Frontend::Output::FilterElementPre' in Config.pm found! [Thu Nov 15 17:13:05 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Frontend::Output::FilterElementPost') --> Error: Config.pm No value for 'Frontend::Output::FilterElementPost' in Config.pm found! [Thu Nov 15 17:13:05 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Frontend::Output::FilterContent') --> Error: Config.pm No value for 'Frontend::Output::FilterContent' in Config.pm found! [Thu Nov 15 17:13:05 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('DefaultTheme::HostBased') --> Error: Config.pm No value for 'DefaultTheme::HostBased' in Config.pm found! Debug: Config.pm ->Get('TemplateDir') --> C:/otrs.win32/Kernel/Output Debug: Config.pm ->Get('Frontend::ImagePath') --> /otrs-web/images/Standard/ Debug: Config.pm ->Get('TemplateDir') --> C:/otrs.win32/Kernel/Output Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 [Thu Nov 15 17:13:05 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('TimeZone') --> Error: Config.pm No value for 'TimeZone' in Config.pm found! Debug: Config.pm ->Get('DatabaseDSN') --> DBI:ODBC:driver={SQL Server};Server=fleximeals-0002\sqlexpress;database=otrs;uid=otrsroot;pwd=roototrs; Debug: Config.pm ->Get('DatabaseUser') --> otrsroot Debug: Config.pm ->Get('DatabasePw') --> roototrs [Thu Nov 15 17:13:05 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::SlowLog') --> Error: Config.pm No value for 'Database::SlowLog' in Config.pm found! Debug: Config.pm ->Get('Database::Type') --> mssql Debug: Config.pm ->Get('Database::Type') --> mssql [Thu Nov 15 17:13:05 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::ShellOutput') --> Error: Config.pm No value for 'Database::ShellOutput' in Config.pm found! Debug: Config.pm ->Get('Database::Type') --> mssql Debug: Config.pm ->Get('Database::Type') --> mssql [Thu Nov 15 17:13:05 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::Limit') --> Error: Config.pm No value for 'Database::Limit' in Config.pm found! [Thu Nov 15 17:13:05 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::DirectBlob') --> Error: Config.pm No value for 'Database::DirectBlob' in Config.pm found! [Thu Nov 15 17:13:05 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::Attribute') --> Error: Config.pm No value for 'Database::Attribute' in Config.pm found! [Thu Nov 15 17:13:05 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::QuoteSingle') --> Error: Config.pm No value for 'Database::QuoteSingle' in Config.pm found! [Thu Nov 15 17:13:05 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::QuoteBack') --> Error: Config.pm No value for 'Database::QuoteBack' in Config.pm found! [Thu Nov 15 17:13:05 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::Connect') --> Error: Config.pm No value for 'Database::Connect' in Config.pm found! [Thu Nov 15 17:13:05 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Database::Encode') --> Error: Config.pm No value for 'Database::Encode' in Config.pm found! [Thu Nov 15 17:13:05 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('TimeZone') --> Error: Config.pm No value for 'TimeZone' in Config.pm found! Debug: Config.pm ->Get('DatabaseUserTable') --> system_user2 Debug: Config.pm ->Get('DatabaseUserTableUserID') --> id Debug: Config.pm ->Get('DatabaseUserTableUserPW') --> pw Debug: Config.pm ->Get('DatabaseUserTableUser') --> login [Thu Nov 15 17:13:05 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('User::PreferencesModule') --> Error: Config.pm No value for 'User::PreferencesModule' in Config.pm found! Debug: Config.pm ->Get('PreferencesTable') --> user_preferences Debug: Config.pm ->Get('PreferencesTableKey') --> preferences_key Debug: Config.pm ->Get('PreferencesTableValue') --> preferences_value Debug: Config.pm ->Get('PreferencesTableUserID') --> user_id Debug: Config.pm ->Get('SessionModule') --> Kernel::System::AuthSession::DB Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 Debug: Config.pm ->Get('SystemID') --> 10 Debug: Config.pm ->Get('SessionTable') --> sessions Debug: Config.pm ->Get('SessionTableID') --> session_id Debug: Config.pm ->Get('SessionTableValue') --> session_value Debug: Config.pm ->Get('Frontend::CommonObject') --> HASH(0x1f97db0) Debug: Config.pm ->Get('DatabaseUserTable') --> system_user2 Debug: Config.pm ->Get('DatabaseUserTableUserID') --> id Debug: Config.pm ->Get('DatabaseUserTableUserPW') --> pw Debug: Config.pm ->Get('DatabaseUserTableUser') --> login [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('User::PreferencesModule') --> Error: Config.pm No value for 'User::PreferencesModule' in Config.pm found! Debug: Config.pm ->Get('PreferencesTable') --> user_preferences Debug: Config.pm ->Get('PreferencesTableKey') --> preferences_key Debug: Config.pm ->Get('PreferencesTableValue') --> preferences_value Debug: Config.pm ->Get('PreferencesTableUserID') --> user_id Debug: Config.pm ->Get('CustomerPreferences') --> HASH(0x20a61c8) Debug: Config.pm ->Get('CustomerPreferences') --> HASH(0x20a61c8) Debug: Config.pm ->Get('CustomerPreferences') --> HASH(0x20a61c8) Debug: Config.pm ->Get('CustomerPreferences') --> HASH(0x20a61c8) Debug: Config.pm ->Get('CustomerPreferences') --> HASH(0x20a61c8) Debug: Config.pm ->Get('CustomerUser') --> HASH(0x1f8d244) Debug: Config.pm ->Get('CustomerUser') --> HASH(0x1f8d244) Debug: Config.pm ->Get('CustomerUser') --> HASH(0x1f8d244) [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser1') --> Error: Config.pm No value for 'CustomerUser1' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser2') --> Error: Config.pm No value for 'CustomerUser2' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser3') --> Error: Config.pm No value for 'CustomerUser3' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser4') --> Error: Config.pm No value for 'CustomerUser4' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser5') --> Error: Config.pm No value for 'CustomerUser5' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser6') --> Error: Config.pm No value for 'CustomerUser6' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser7') --> Error: Config.pm No value for 'CustomerUser7' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser8') --> Error: Config.pm No value for 'CustomerUser8' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser9') --> Error: Config.pm No value for 'CustomerUser9' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('CustomerUser10') --> Error: Config.pm No value for 'CustomerUser10' in Config.pm found! Debug: Config.pm ->Get('CustomerCompany') --> HASH(0x1f918a4) Debug: Config.pm ->Get('CustomerCompany') --> HASH(0x1f918a4) Debug: Config.pm ->Get('CustomerCompany') --> HASH(0x1f918a4) Debug: Config.pm ->Get('CustomerCompany') --> HASH(0x1f918a4) Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 Debug: Config.pm ->Get('SendmailModule') --> Kernel::System::Email::Sendmail Debug: Config.pm ->Get('SendmailModule::CMD') --> /usr/sbin/sendmail -i -f Debug: Config.pm ->Get('FQDN') --> yourhost.example.com Debug: Config.pm ->Get('Organization') --> Example Company Debug: Config.pm ->Get('SendmailBcc') --> Error: Config.pm No value for 'SendmailBcc' in Config.pm found! Debug: Config.pm ->Get('LoopProtectionModule') --> Kernel::System::PostMaster::LoopProtection::DB Debug: Config.pm ->Get('PostmasterMaxEmails') --> 40 Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 Debug: Config.pm ->Get('Ticket::ViewableStateType') --> ARRAY(0x20cc968) Debug: Config.pm ->Get('Ticket::UnlockStateType') --> ARRAY(0x20cc9b0) Debug: Config.pm ->Get('Ticket::ViewableLocks') --> ARRAY(0x20cc938) Debug: Config.pm ->Get('DefaultCharset') --> iso-8859-1 Debug: Config.pm ->Get('Ticket::ViewableStateType') --> ARRAY(0x20cc968) Debug: Config.pm ->Get('Ticket::ViewableStateType') --> ARRAY(0x20cc968) Debug: Config.pm ->Get('Ticket::ViewableStateType') --> ARRAY(0x20cc968) Debug: Config.pm ->Get('Ticket::ViewableStateType') --> ARRAY(0x20cc968) [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Sendmail') --> Error: Config.pm No value for 'Sendmail' in Config.pm found! Debug: Config.pm ->Get('SendmailBcc') --> Error: Config.pm No value for 'SendmailBcc' in Config.pm found! Debug: Config.pm ->Get('FQDN') --> yourhost.example.com Debug: Config.pm ->Get('Organization') --> Example Company Debug: Config.pm ->Get('Ticket::NumberGenerator') --> Kernel::System::Ticket::Number::DateChecksum Debug: Config.pm ->Get('Ticket::IndexModule') --> Kernel::System::Ticket::IndexAccelerator::RuntimeDB Debug: Config.pm ->Get('Ticket::StorageModule') --> Kernel::System::Ticket::ArticleStorageDB [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('Ticket::CustomModule') --> Error: Config.pm No value for 'Ticket::CustomModule' in Config.pm found! Debug: Config.pm ->Get('ArticleDir') --> C:/otrs.win32/var/article Debug: Config.pm ->Get('Frontend::CommonParam') --> HASH(0x1f97dc8) Debug: Config.pm ->Get('AuthModule') --> Kernel::System::Auth::DB Debug: Config.pm ->Get('DatabaseUserTable') --> system_user2 Debug: Config.pm ->Get('DatabaseUserTableUserID') --> id Debug: Config.pm ->Get('DatabaseUserTableUserPW') --> pw Debug: Config.pm ->Get('DatabaseUserTableUser') --> login [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule1') --> Error: Config.pm No value for 'AuthModule1' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule2') --> Error: Config.pm No value for 'AuthModule2' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule3') --> Error: Config.pm No value for 'AuthModule3' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule4') --> Error: Config.pm No value for 'AuthModule4' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule5') --> Error: Config.pm No value for 'AuthModule5' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule6') --> Error: Config.pm No value for 'AuthModule6' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule7') --> Error: Config.pm No value for 'AuthModule7' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule8') --> Error: Config.pm No value for 'AuthModule8' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule9') --> Error: Config.pm No value for 'AuthModule9' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('AuthModule10') --> Error: Config.pm No value for 'AuthModule10' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LoginURL') --> Error: Config.pm No value for 'LoginURL' in Config.pm found! Debug: Config.pm ->Get('ShowMotd') --> 0 Error: Config.pm No value for 'ShowMotd' in Config.pm found! Debug: Config.pm ->Get('DefaultUsedLanguages') --> HASH(0x209e800) [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032, <PRODUCT> line 4. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Debug: Config.pm ->Get('LostPassword') --> 1 Debug: Config.pm ->Get('AuthModule') --> Kernel::System::Auth::DB [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Debug: Config.pm ->Get('Product') --> OTRS Debug: Config.pm ->Get('Product') --> OTRS Debug: Config.pm ->Get('Version') --> 2.2.4 Debug: Config.pm ->Get('Version') --> 2.2.4 Debug: Config.pm ->Get('ProductName') --> OTRS Debug: Config.pm ->Get('ProductName') --> OTRS Debug: Config.pm ->Get('ProductName') --> OTRS Debug: Config.pm ->Get('ProductName') --> OTRS [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! [Thu Nov 15 17:13:06 2007] index.pl: Use of uninitialized value in concatenation (.) or string at C:/otrs.win32/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 2032. Debug: Config.pm ->Get('LanguageDebug') --> Error: Config.pm No value for 'LanguageDebug' in Config.pm found! # -- # Kernel/Config.pm - Config file for OTRS kernel # Copyright (C) 2001-2006 OTRS GmbH, http://otrs.org/ # -- # $Id: Config.pm.dist,v 1.18 2006/09/07 16:15:41 mh Exp $ # -- # This software comes with ABSOLUTELY NO WARRANTY. For details, see # the enclosed file COPYING for license information (GPL). If you # did not receive this file, see http://www.gnu.org/licenses/gpl.txt. # -- # Note: # # -->> OTRS does have a lot of config settings. For more settings # (Notifications, Ticket::ViewAccelerator, Ticket::NumberGenerator, # LDAP, PostMaster, Session, Preferences, ...) see # Kernel/Config/Defaults.pm and copy your wanted lines into "this" # config file. This file will not be changed on update! # # -- package Kernel::Config; sub Load { my $Self = shift; # ---------------------------------------------------- # # ---------------------------------------------------- # # # # Start of your own config options!!! # # # # ---------------------------------------------------- # # ---------------------------------------------------- # # ---------------------------------------------------- # # database settings # # ---------------------------------------------------- # # DatabaseHost # MSSQL database settings $Self->{DatabaseDSN} = "DBI:ODBC:driver={SQL Server};Server=fleximeals-0002\\sqlexpress;database=otrs;uid=otrsroot;pwd=roototrs;"; $Self->{"Database::Type"} = 'mssql'; $Self->{DatabaseUserTable} = 'system_user2'; $Self->{DatabaseUser} = 'otrsroot'; $Self->{DatabasePw} = 'roototrs'; # (The database DSN for PostgreSQL ==> more: "man DBD::Pg") # if you want to use a local socket connection # $Self->{DatabaseDSN} = "DBI:Pg:dbname=$Self->{Database};"; # if you want to use a tcpip connection # $Self->{DatabaseDSN} = "DBI:Pg:dbname=$Self->{Database};host=$Self->{DatabaseHost};"; # ---------------------------------------------------- # # fs root directory # ---------------------------------------------------- # $Self->{Home} = 'C:/otrs.win32'; # ---------------------------------------------------- # # insert your own config settings "here" # # config settings taken from Kernel/Config/Defaults.pm # # ---------------------------------------------------- # # $Self->{SessionUseCookie} = 0; # $Self->{CheckMXRecord} = 0; # ---------------------------------------------------- # # ---------------------------------------------------- # # data inserted by installer # # ---------------------------------------------------- # $Self->{'LogModule'} = 'Kernel::System::Log::File'; $Self->{'LogModule::LogFile'} = 'C:/otrs.win32/var/log/otrs.log'; $Self->{Debug} = 5; # $DIBI$ #$Self->{'AuthModule'} = # ---------------------------------------------------- # # ---------------------------------------------------- # # # # End of your own config options!!! # # # # ---------------------------------------------------- # # ---------------------------------------------------- # } # ---------------------------------------------------- # # needed system stuff (don't edit this) # # ---------------------------------------------------- # use strict; use vars qw(@ISA $VERSION); use Kernel::Config::Defaults; push (@ISA, 'Kernel::Config::Defaults'); $VERSION = '$Revision: 1.18 $'; $VERSION =~ s/^\$.*:\W(.*)\W.+?$/$1/; # -----------------------------------------------------# 1;

Hi, On Thu, 2007-11-15 at 17:13 +1100, Keith Bannister wrote:
Hi,
I trying to get OTRS 2.2.4 running on Windows XP SP 2 with IIS 5 with ActivePerl 5.8.822 (running with perl.exe) and MSSQL Express.
Which ((otrs)) version are you using? Which web server are you using?
Perl seems to be happy and CheckDB reports things are OK but when I login as root@localhost I get immediately redirected back to the login page. I never see anything else.
((enjoy)) Shawn Beasley -- ((otrs)) :: OTRS AG :: Europaring 4 :: 94315 Straubing Fon: +49 (0)9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann

Shawn Beasley wrote:
Which ((otrs)) version are you using? Which web server are you using?
OTRS 2.2.4 downloaded as a tar.gz with Microsoft IIS version 5.0. I tried with the OTRS 2.2.4 with the windows installer and copied the directory over and got exactly the same result (tried to login to index.pl and got redirected back to index.pl with a login prompt). Hope that helps. Keith

What kind of error did you see after the failed login?
2007/11/15, Keith Bannister
Shawn Beasley wrote:
Which ((otrs)) version are you using? Which web server are you using?
OTRS 2.2.4 downloaded as a tar.gz with Microsoft IIS version 5.0.
I tried with the OTRS 2.2.4 with the windows installer and copied the directory over and got exactly the same result (tried to login to index.pl and got redirected back to index.pl with a login prompt).
Hope that helps.
Keith
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Peter Hoogkamer wrote:
What kind of error did you see after the failed login?
I don't see any errors - that's the problem. I type in root@localhost & root, press submit, wait a few seconds, the page refreshes and it's back at the login page - there is no error message on the page and the username and password boxes are empty. In the otrs.log it says: [Thu Nov 15 17:52:13 2007][Notice][Kernel::System::Auth::DB::Auth] User: root@localhost authentication ok (REMOTE_ADDR: 127.0.0.1). Whenever I login, so the user & password are OK. There's another file in the same directory as otrs.log called otrs.log.errors - It complains about not being able to find a bunch of configuration parameters - but I don't know if that's a problem or not. Here are the parameters it can't find (I commented out a few lines in Kernel::System::Config.pm to make it clearer) Appreciate your help so far Peter. Error: Config.pm No value for 'TimeZone' in Config.pm found! Error: Config.pm No value for 'TimeZoneUser' in Config.pm found! Error: Config.pm No value for 'TimeZone' in Config.pm found! Error: Config.pm No value for 'Frontend::Output::FilterElementPre' in Config.pm found! Error: Config.pm No value for 'Frontend::Output::FilterElementPost' in Config.pm found! Error: Config.pm No value for 'Frontend::Output::FilterContent' in Config.pm found! Error: Config.pm No value for 'DefaultTheme::HostBased' in Config.pm found! Error: Config.pm No value for 'TimeZone' in Config.pm found! Error: Config.pm No value for 'Database::SlowLog' in Config.pm found! Error: Config.pm No value for 'Database::ShellOutput' in Config.pm found! Error: Config.pm No value for 'Database::Limit' in Config.pm found! Error: Config.pm No value for 'Database::DirectBlob' in Config.pm found! Error: Config.pm No value for 'Database::Attribute' in Config.pm found! Error: Config.pm No value for 'Database::QuoteSingle' in Config.pm found! Error: Config.pm No value for 'Database::QuoteBack' in Config.pm found! Error: Config.pm No value for 'Database::Connect' in Config.pm found! Error: Config.pm No value for 'Database::Encode' in Config.pm found! Error: Config.pm No value for 'TimeZone' in Config.pm found! Error: Config.pm No value for 'User::PreferencesModule' in Config.pm found! Error: Config.pm No value for 'User::PreferencesModule' in Config.pm found! Error: Config.pm No value for 'CustomerUser1' in Config.pm found! Error: Config.pm No value for 'CustomerUser2' in Config.pm found! Error: Config.pm No value for 'CustomerUser3' in Config.pm found! Error: Config.pm No value for 'CustomerUser4' in Config.pm found! Error: Config.pm No value for 'CustomerUser5' in Config.pm found! Error: Config.pm No value for 'CustomerUser6' in Config.pm found! Error: Config.pm No value for 'CustomerUser7' in Config.pm found! Error: Config.pm No value for 'CustomerUser8' in Config.pm found! Error: Config.pm No value for 'CustomerUser9' in Config.pm found! Error: Config.pm No value for 'CustomerUser10' in Config.pm found! Error: Config.pm No value for 'SendmailBcc' in Config.pm found! Error: Config.pm No value for 'Sendmail' in Config.pm found! Error: Config.pm No value for 'SendmailBcc' in Config.pm found! Error: Config.pm No value for 'Ticket::CustomModule' in Config.pm found! Error: Config.pm No value for 'AuthModule1' in Config.pm found! Error: Config.pm No value for 'AuthModule2' in Config.pm found! Error: Config.pm No value for 'AuthModule3' in Config.pm found! Error: Config.pm No value for 'AuthModule4' in Config.pm found! Error: Config.pm No value for 'AuthModule5' in Config.pm found! Error: Config.pm No value for 'AuthModule6' in Config.pm found! Error: Config.pm No value for 'AuthModule7' in Config.pm found! Error: Config.pm No value for 'AuthModule8' in Config.pm found! Error: Config.pm No value for 'AuthModule9' in Config.pm found! Error: Config.pm No value for 'AuthModule10' in Config.pm found! Error: Config.pm No value for 'AuthModule::DB::CryptType' in Config.pm found! Error: Config.pm No value for 'TimeZone' in Config.pm found! Error: Config.pm No value for 'TimeZone' in Config.pm found! Error: Config.pm No value for 'TimeZone' in Config.pm found! Error: Config.pm No value for 'TimeZoneUser' in Config.pm found! Error: Config.pm No value for 'SessionUseCookieAfterBrowserClose' in Config.pm found! Error: Config.pm No value for 'TimeZoneUser' in Config.pm found! Error: Config.pm No value for 'TimeZone' in Config.pm found! Error: Config.pm No value for 'Frontend::Output::FilterElementPre' in Config.pm found! Error: Config.pm No value for 'Frontend::Output::FilterElementPost' in Config.pm found! Error: Config.pm No value for 'Frontend::Output::FilterContent' in Config.pm found! Error: Config.pm No value for 'DefaultTheme::HostBased' in Config.pm found! Error: Config.pm No value for 'TimeZone' in Config.pm found! Error: Config.pm No value for 'TimeZoneUser' in Config.pm found! Error: Config.pm No value for 'TimeZone' in Config.pm found! Error: Config.pm No value for 'Frontend::Output::FilterElementPre' in Config.pm found! Error: Config.pm No value for 'Frontend::Output::FilterElementPost' in Config.pm found! Error: Config.pm No value for 'Frontend::Output::FilterContent' in Config.pm found! Error: Config.pm No value for 'DefaultTheme::HostBased' in Config.pm found! Error: Config.pm No value for 'TimeZone' in Config.pm found! Error: Config.pm No value for 'Database::SlowLog' in Config.pm found! Error: Config.pm No value for 'Database::ShellOutput' in Config.pm found! Error: Config.pm No value for 'Database::Limit' in Config.pm found! Error: Config.pm No value for 'Database::DirectBlob' in Config.pm found! Error: Config.pm No value for 'Database::Attribute' in Config.pm found! Error: Config.pm No value for 'Database::QuoteSingle' in Config.pm found! Error: Config.pm No value for 'Database::QuoteBack' in Config.pm found! Error: Config.pm No value for 'Database::Connect' in Config.pm found! Error: Config.pm No value for 'Database::Encode' in Config.pm found! Error: Config.pm No value for 'TimeZone' in Config.pm found! Error: Config.pm No value for 'User::PreferencesModule' in Config.pm found! Error: Config.pm No value for 'User::PreferencesModule' in Config.pm found! Error: Config.pm No value for 'CustomerUser1' in Config.pm found! Error: Config.pm No value for 'CustomerUser2' in Config.pm found! Error: Config.pm No value for 'CustomerUser3' in Config.pm found! Error: Config.pm No value for 'CustomerUser4' in Config.pm found! Error: Config.pm No value for 'CustomerUser5' in Config.pm found! Error: Config.pm No value for 'CustomerUser6' in Config.pm found! Error: Config.pm No value for 'CustomerUser7' in Config.pm found! Error: Config.pm No value for 'CustomerUser8' in Config.pm found! Error: Config.pm No value for 'CustomerUser9' in Config.pm found! Error: Config.pm No value for 'CustomerUser10' in Config.pm found! Error: Config.pm No value for 'SendmailBcc' in Config.pm found! Error: Config.pm No value for 'Sendmail' in Config.pm found! Error: Config.pm No value for 'SendmailBcc' in Config.pm found! Error: Config.pm No value for 'Ticket::CustomModule' in Config.pm found! Error: Config.pm No value for 'AuthModule1' in Config.pm found! Error: Config.pm No value for 'AuthModule2' in Config.pm found! Error: Config.pm No value for 'AuthModule3' in Config.pm found! Error: Config.pm No value for 'AuthModule4' in Config.pm found! Error: Config.pm No value for 'AuthModule5' in Config.pm found! Error: Config.pm No value for 'AuthModule6' in Config.pm found! Error: Config.pm No value for 'AuthModule7' in Config.pm found! Error: Config.pm No value for 'AuthModule8' in Config.pm found! Error: Config.pm No value for 'AuthModule9' in Config.pm found! Error: Config.pm No value for 'AuthModule10' in Config.pm found! Error: Config.pm No value for 'LoginURL' in Config.pm found! Error: Config.pm No value for 'ShowMotd' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found! Error: Config.pm No value for 'LanguageDebug' in Config.pm found!

Which ((otrs)) version are you using? Which web server are you using?
Working now! The trick is to not use a standard ActivePerl download but use the activeperl that's installed with the OTRS windows installer. The procedure to install in OTRS 2.2.4 in windows IIS 5.0 and MS SQL Express was: -. run the OTRS windows installer .exe (assume it installs to c:\otrs) -. Stop apache and mysql (run c:\Otrs_stop.bat) -. Start IIS and SQL server Express - Create IIS virtual directory pointing at c:\otrs\otrs\bin\cgi-bin - For the otrs directory, add mapping for .pl to c:\otrs\perl\bin\perl.exe %s %s - Modify c:\otrs\otrs\scripts\database\*mssql.sql replacing system_user to system_user2 - In SQL server management tool Create 'otrs' database - Import SQL data into database - create otrsroot user (using SQL authentication) -. Set owner of otrs database to otrsroot user -. Modify Config.pm according to: $Self->{Home} = 'C:/OTRS/otrs'; $Self->{DatabaseDSN} = "DBI:ODBC:driver={SQL Server};Server=myservername\\sqlexpress;database=otrs;uid=otrsroot;pwd=mypassword;"; $Self->{"Database::Type"} = 'mssql'; $Self->{DatabaseUserTable} = 'system_user2'; $Self->{DatabaseUser} = 'otrsroot'; $Self->{DatabasePw} = 'mypassword'; - Hit index.pl and hope it works. login with root@localhost password root Is this worth adding to faq.otrs.org?

Kieth, On Fri, 2007-11-16 at 14:07 +1100, Keith Bannister wrote:
Which ((otrs)) version are you using? Which web server are you using?
Working now! The trick is to not use a standard ActivePerl download but use the activeperl that's installed with the OTRS windows installer.
I am happy that it is working for you.
The procedure to install in OTRS 2.2.4 in windows IIS 5.0 and MS SQL Express was:
Are you using a W2K3 server? If not, which Windows machine are you using?
-. run the OTRS windows installer .exe (assume it installs to c:\otrs) -. Stop apache and mysql (run c:\Otrs_stop.bat) -. Start IIS and SQL server Express - Create IIS virtual directory pointing at c:\otrs\otrs\bin\cgi-bin - For the otrs directory, add mapping for .pl to c:\otrs\perl\bin\perl.exe %s %s - Modify c:\otrs\otrs\scripts\database\*mssql.sql replacing system_user to system_user2 - In SQL server management tool Create 'otrs' database - Import SQL data into database - create otrsroot user (using SQL authentication) -. Set owner of otrs database to otrsroot user -. Modify Config.pm according to: $Self->{Home} = 'C:/OTRS/otrs'; $Self->{DatabaseDSN} = "DBI:ODBC:driver={SQL Server};Server=myservername\\sqlexpress;database=otrs;uid=otrsroot;pwd=mypassword;"; $Self->{"Database::Type"} = 'mssql'; $Self->{DatabaseUserTable} = 'system_user2'; $Self->{DatabaseUser} = 'otrsroot'; $Self->{DatabasePw} = 'mypassword';
- Hit index.pl and hope it works. login with root@localhost password root
Is this worth adding to faq.otrs.org?
I will test this for your today, and add it to the faq if your process is working here to. ((enjoy)) Shawn Beasley -- ((otrs)) :: OTRS AG :: Europaring 4 :: 94315 Straubing Fon: +49 (0)9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann

Are you using a W2K3 server? If not, which Windows machine are you using?
Windows XP SP2 with IIS 5.1 (IIS 5.0 didn't work) It might be possible to get it working with an existing activeperl configuration but once I had it working with IIS 5.1 and the perl installed with OTRS I stopped then.
participants (3)
-
Keith Bannister
-
Peter Hoogkamer
-
Shawn Beasley