OTRS version 1.2b2 Because I am trying to make it easy for my end users and techs, I want to use the 4-digit phone extension as the CustomerID. The only place I have not been able to replace the text (I am not changing the DATA field, just TEXT) has been on the http://localhost/otrs/index.pl?Action=AdminCustomerUser http://localhost/otrs/index.pl?Action=AdminCustomerUser page. Any ideas? Steve
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Steve Gold Network Administrator WBFS-UPN33, WTVX-UPN34 & WFOR-CBS4 (Voice) 305-639-4681 (beeper) 305-277-0288
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Hi Steven, On Mon, Feb 16, 2004 at 11:20:22AM -0500, Gold, Steven T wrote:
OTRS version 1.2b2
Because I am trying to make it easy for my end users and techs, I want to use the 4-digit phone extension as the CustomerID. The only place I have not been able to replace the text (I am not changing the DATA field, just TEXT) has been on the http://localhost/otrs/index.pl?Action=AdminCustomerUser http://localhost/otrs/index.pl?Action=AdminCustomerUser page. Any ideas?
I'm not sure what you want to do. You want to replace CustomerID with e. g. PhoneDigit? Use the dtl file (Kernel/Output/HTML/Standard/AdminCustomerUserForm.dtl) or replace it in the translation file. [Kernel/Language/xz.pm] 'CustomerID' => 'PhoneDigit', [...]
Steve
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Steve Gold Network Administrator WBFS-UPN33, WTVX-UPN34 & WFOR-CBS4 (Voice) 305-639-4681 (beeper) 305-277-0288
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!
participants (2)
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Gold, Steven T -
Martin Edenhofer