Hi all I am testing our OTRS system. This morning I received few escalation mails at 08:00 am, but in the dashboard I read 09:00 am. System time is correct (UTC+1/CET). OTRS config has UTC+1 both in Core::Time and Core::Time::Calendar1 Any idea ? Regards Marco Borsani Technical Delivery Manager Datacenter Division L.S. Advanced Software Srl Via San Vincenzo, 2 16121 Genova Italy Phone +39 010 5701262 Mobile +39 392 9744324 Fax +39 010 591883 Email marco.borsani@lsweb.itmailto:marco.borsani@lsweb.it Web www.lsweb.ithttp://www.lsweb.it/ ; www.hakatech.ithttp://www.hakatech.it/ [marchio-LS_piccolo] [logo_hakatech_2]