Hi Vladimir, On Thu, Aug 17, 2006 at 03:51:03PM +0200, Vladimír Benc wrote:

I've read the instructions on how to insert aditional items in registration of new user. Successfully added a two phone items.

1] Now I want to insert a "Region" item, but I want to be a: <select> <option>X</option> <option>Y</option> </select>

so users must select exactly one option, and that option of course insert to DB. But this doesn't work with the X</option>. I've a look to another dtl's and the comboboxes is made by a $Data{"somevar"} construct, so the complete <select><option> must be saved in the 'somevar' right? But then where to declare my variable?

You have to change not only the dtl file but also the regarding frontend module to insert a select box. See for example the AgentTicketClose.dtl file and the frontend module Kernel/Modules/AgentTicketClose.pm Especialy the block with the different states to set might be nteresting for you.

2] And if this is posible, is there a way to filter incoming emails from POP3 account according to this "custom field" ? e.g. if a user have a region named 'X', then sort this ticket to queue named 'Region X' ?

This is only possible with a special PostMasterFilter created for this needs. See the files in Kernel/System/PostMaster/Filter for some example filter modules.

Vladimir Benc

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