Hi all. I'm setup OTRS installation as described in INSTALL file. apache, mysql, perl modules are OK. web installer are OK. (log = syslog) visiting page http://myhost/otrs/index.pl are OK (i see login form) I enter root@localhost / root and get following error Software error: Invalid argument at /opt/otrs/bin/cgi-bin/../../Kernel/System/Log.pm line 153. I try to change log = File in config.pm $Self->{'LogModule'} = 'Kernel::System::Log::File'; and get same error. line 153 and around looks like sub Log { ..... my $String = $Self->GetLog(); 153 shmwrite($Self->{Key}, $Data.$String, 0, $Self->{IPCSize}) || die $!; what are missing in my installation ? -- Mike Lykov ISP Samtelecom, Administrator
В сообщении от Вторник 21 Март 2006 13:00 Mike Lykov написал(a):
Hi all.
I'm setup OTRS installation as described in INSTALL file.
analogical thread http://lists.otrs.org/pipermail/otrs/2003-August/002488.html same problem, other version, other time more cases : http://lists.otrs.org/pipermail/otrs/2003-July/002128.html problems with IPC/SHM are repeating .. maybe any FAQ exists ? -- Mike Lykov ISP Samtelecom, Administrator
В сообщении от Вторник 21 Март 2006 14:15 Mike Lykov написал(a):
I'm setup OTRS installation as described in INSTALL file. analogical thread
http://bugs.otrs.org/show_bug.cgi?id=465 WONTFIX looks bad %( it's real problem, and i find many cases when it's exist and i find the solution now ;))) I'm will be glad to see some words in documentation or faq about it. description of a problem (in russian) - https://bugzilla.altlinux.org/show_bug.cgi?id=7390 in short: if your kernel has OpenWall security patch, and compiled with CONFIG_HARDEN_SHM = yes, then Shared memory segments are being destroyed after first shmread or shmwrite. behavior changed with echo 0 >/proc/sys/kernel/shm_destroy_unused and SHM segments don't destroyed if it's not used. -- Mike Lykov ISP Samtelecom, Administrator
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Mike Lykov