
Hi all, probably this was allready realized once, can anybody point me to a ressource where I can find more information on how to send an autoresponse to apart from the sender himself also to the people he put into CC. Thank you very much!!! Julian

Hi, Julian.
I have the same problem.
This solution seems to be the most useful of all I found on this topic:
http://lists.otrs.org/pipermail/otrs/2006-December/013115.html
But unfortunately it doesn't work for me. Apache crashes after I insert these lines
to my Article.pm. Apparently, something is wrong with it cause I use a newer version
of OTRS (2.4.4)
I don't have a slightest idea about Perl, so I'm stuck.
Cheers,
Ilya
-----Original Message-----
From: Julian Junge
Hi all,
probably this was allready realized once, can anybody point me to a ressource where I can find more information on how to send an autoresponse to apart from the sender himself also to the people he put into CC.
Thank you very much!!!
Julian
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participants (2)
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Ilya Kornev
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Julian Junge