Hi, I have read about the filtering/dispatching PostMaster module and added the following to my Config.pm: $Self->{DefaultCloseNoteText} = '-'; # # # added by Marc to delete/filter spam # # Job Name: 1-Match # (block/ignore all mails with Subject "Mail Delivery") $Self->{'PostMaster::PreFilterModule'}->{'1-Match'} = { Module => 'Kernel::System::PostMaster::Filter::Match', Match => { Subject => 'Mail Delivery', }, Set => { 'X-OTRS-Ignore' => 'yes', }, }; _______________ However, since I receive many mails with subjects that identify them as spam or unwanted mail or something I do NOT want to receive, can I JUST add more "subjects" in this patch or do I have to create a new entry for EACH subject? I mean, could I just put for example: Match => { Subject => 'Mail Delivery', Subject => 'Re: Your Order', Subject => 'I love you', etc in this patch or do I have to create ONE for each subject? I mean, I want to filter mails with EITHER subject, of course not mail that have ALL three subjects. Thanks, Marc
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Am Thursday 15 April 2004 00:04 schrieb marc@mercator.net:
I mean, could I just put for example: Match => { Subject => 'Mail Delivery', Subject => 'Re: Your Order', Subject => 'I love you',
No. I'd however use procmail to do this filtering/tagging anyway, not OTRS itself. It's not really a multi purpose mail filter. :-) Greetings, Gunter - -- One of the universal rules of happiness is: always be wary of any helpful item that weighs less than its operating manual. -- (Terry Pratchett, Jingo) *** PGP-Verschlüsselung bei eMails erwünscht :-) *** PGP: 0x1128F25F *** -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.2.4 (GNU/Linux) iD8DBQFAfmjt0ORHvREo8l8RAsC3AJ9Xa6Y+duh8OV5qVQYDNsIglOVfxwCdEb8J BnIurMsOL1C5GoStK8zbPtk= =x+VX -----END PGP SIGNATURE-----
Hi Marc, On Thu, Apr 15, 2004 at 12:04:15AM +0200, marc@mercator.net wrote:
I have read about the filtering/dispatching PostMaster module and added the following to my Config.pm:
$Self->{DefaultCloseNoteText} = '-'; # # # added by Marc to delete/filter spam # # Job Name: 1-Match # (block/ignore all mails with Subject "Mail Delivery") $Self->{'PostMaster::PreFilterModule'}->{'1-Match'} = { Module => 'Kernel::System::PostMaster::Filter::Match', Match => { Subject => 'Mail Delivery', }, Set => { 'X-OTRS-Ignore' => 'yes', }, }; _______________
However, since I receive many mails with subjects that identify them as spam or unwanted mail or something I do NOT want to receive, can I JUST add more "subjects" in this patch or do I have to create a new entry for EACH subject?
I mean, could I just put for example:
Match => { Subject => 'Mail Delivery', Subject => 'Re: Your Order', Subject => 'I love you',
etc in this patch or do I have to create ONE for each subject?
I mean, I want to filter mails with EITHER subject, of course not mail that have ALL three subjects.
You can do this with regexp like: $Self->{'PostMaster::PreFilterModule'}->{'1-Match'} = { Module => 'Kernel::System::PostMaster::Filter::Match', Match => { Subject => '(Mail Delivery|Re: Your Order|I love you)', }, Set => { 'X-OTRS-Ignore' => 'yes', }, };
Marc
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!
participants (3)
-
Gunter Ohrner -
marc＠mercator.net -
Martin Edenhofer