Thanks for the reply. Sorry for the top post, my blackberry is not very friendly. I connect to the otrs server via an ssh tunnel from my windows xp laptop to the linux server. Also worth noting is that the linux box is a virtual machine running in VMWare workstation on my laptop. Apache on the linux vm is running one additional site in a virtualhost. That site is running phpMyAdmin to manage myswl on the linux box. I can connect to that box both via the ssh tunnel and by specifying the real ip address of the linux box (not through the ssh tunnel). I looked to see if there was some access control mechanism in apache that effects regualr site access and not virtualhosts (otrs uses 'Location' instead of virtualhosts). When I get to my laptop I can post any requested configs if you want to see them. Thanks, Dave. -------------------------- Sent from my BlackBerry Wireless Handheld ----- Original Message ----- From: otrs-bounces Sent: 01/09/2005 01:22 PM To: "User questions and discussions about OTRS." ; otrs@otrs.org Subject: Re: [otrs] Accessing OTRS Remotely (not from localhost) When ou say localhost, have you tried also connecting locally but using the full hostname? telnet localhost 80 telnet full.dns.name.com 80 both from the otrs machine. That may indicate if it's a internal problem, or a firewall / routing situation. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/