forced logoff and error webpage
Hi, I have a question about my OTRS ver. 2.3.4 installed on a Windows machine. When Agents login after an unspecified period of time they disconnect unexpectedly or a message as "Internet Explorer cannot display the webpage" appears. So I have to refresh the webpage e login twice. In the Sysconfig of admin console I' ve checked SessionMaxTime and SessionIdleTime but are rights (default values). Please help me. Thanks Alessandro
Hi, On 25.03.2010, at 14:57, Alessandro d'Ambrosio wrote:
When Agents login after an unspecified period of time they disconnect unexpectedly or a message as “Internet Explorer cannot display the webpage” appears. So I have to refresh the webpage e login twice.
is there a log that you can post or partially post? Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project
participants (2)
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Alessandro d'Ambrosio -
Nils Leideck - ITSM