Disable notifications to customer and disable website
Hello OTRS users, I've been searching the archives/documentation/SysConfig for a long time but I didn't find a solution how to disable all notifications to customers and disable the website for customers. Does anyone knows how to disable these features? Kind regards, Kees van Rooden
I believe if you check the queue settings in "Queues" you can disable all customer notifications. ----- Original Message ----- From: Kees van Rooden To: otrs@otrs.org Sent: Thursday, December 01, 2005 11:45 AM Subject: [otrs] Disable notifications to customer and disable website Hello OTRS users, I've been searching the archives/documentation/SysConfig for a long time but I didn't find a solution how to disable all notifications to customers and disable the website for customers. Does anyone knows how to disable these features? Kind regards, Kees van Rooden ------------------------------------------------------------------------------ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
Why would you want to do that? Why not just let them email problems without registrating them as customers? I think it's possible to set a queue to public so anyone can email to it without having to registrate first. Grtz, Wim Kees van Rooden wrote:
Hello OTRS users,
I've been searching the archives/documentation/SysConfig for a long time but I didn't find a solution how to disable all notifications to customers and disable the website for customers.
Does anyone knows how to disable these features?
Kind regards,
Kees van Rooden
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participants (3)
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Kees van Rooden -
piperdoon＠ns.sympatico.ca -
Wim Fournier