RE: [otrs] New Ticket via Phoneview Owner Problem
The problem I am having is when adding a new ticket via phone. I cannot set the owner to anything, the only entry in the dropdown is "-". What am I missing?
My list is empty as well until I click on the link "All" next to the dropdown. Then it is populated with agent information, Hth, Tyler Hepworth
Thanks, I tried clicking "all". The page reloads, but still no data in the owner dropdown. Alex Kelly Tyler Hepworth wrote:
The problem I am having is when adding a new ticket via phone. I cannot set the owner to anything, the only entry in the dropdown
is "-".
What am I missing?
My list is empty as well until I click on the link "All" next to the dropdown. Then it is populated with agent information,
Hth,
Tyler Hepworth _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
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Alex Kelly -
Tyler Hepworth