Addendum... I seem to only get this error when someone sends an email that adds to a ticket from 1.0.x. Maybe the upgrade process needs to add something to existing tickets? Thanks, Bryan On Saturday, May 3, 2003, at 20:25 Canada/Eastern, Bryan Fullerton wrote:

I just upgraded to v1.1.1 today - any thoughts on what causes this error when PostMasterPOP3.pl is run from cron?

Thanks,

Bryan

Begin forwarded message:

...

ERROR: OTRS-PM3-10 Perl: 5.6.1 OS: freebsd Time: Sat May 3 19:40:02 2003

Message: No TypeID for StateUpdate found!

Traceback (93443): Module: Kernel::System::Ticket::History::HistoryTypeLookup (v1.7) Line: 49 Module: Kernel::System::Ticket::History::AddHistoryRow (v1.7) Line: 74 Module: Kernel::System::Ticket::State::SetState (v1.14) Line: 174 Module: Kernel::System::PostMaster::FollowUp::Run (v1.27) Line: 138 Module: Kernel::System::PostMaster::Run (v1.31) Line: 204 Module: main::FetchMail (v1.9) Line: 168 Module: /usr/local/otrs/bin/PostMasterPOP3.pl (v1.9) Line: 106

ERROR: OTRS-PM3-10 Perl: 5.6.1 OS: freebsd Time: Sat May 3 19:40:02 2003

Message: Need HistoryTypeID!

Traceback (93443): Module: Kernel::System::Ticket::History::AddHistoryRow (v1.7) Line: 82 Module: Kernel::System::Ticket::State::SetState (v1.14) Line: 174 Module: Kernel::System::PostMaster::FollowUp::Run (v1.27) Line: 138 Module: Kernel::System::PostMaster::Run (v1.31) Line: 204 Module: main::FetchMail (v1.9) Line: 168 Module: /usr/local/otrs/bin/PostMasterPOP3.pl (v1.9) Line: 106

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