Hello, we try OTRS since a few days. Everything works well, except that we have a error mesage, we doesn't understand. The error is from PostMasterPOP3.pl We have 9 pop3 account for OTRS (and only 9) When we run manually or by cron, we have a message: ================================================================== $HOME/bin/PostMasterPOP3.pl -d 22 No messages (otrs-log@log.cma.fr) Connection to log.cma.fr closed. ERROR: OTRS-PM3-10 Perl: 5.6.1 OS: linux Time: Wed May 7 15:40:54 2003 Message: Can't connect to Traceback (22199): Module: main::FetchMail (v1.9) Line: 130 Module: /web/Public-support/otrs/bin/PostMasterPOP3.pl (v1.9) Line: 106 ================================================================== The line 106 is: [...] else { %List = $CommonObject{POP3Account}->POP3AccountList(Valid => 1); foreach (keys %List) { my %Data = $CommonObject{POP3Account}->POP3AccountGet(ID => $_); FetchMail(%Data); <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< } } [...] the log of the pop server for this 9 accounts is good: popper[16505]: Stats: otrs-log 0 0 0 0 www-bis.cma.fr 193.54.112.24 popper[16506]: Stats: sauvegarde 0 0 0 0 www-bis.cma.fr 193.54.112.24 popper[16507]: Stats: windows 0 0 0 0 www-bis.cma.fr 193.54.112.24 popper[16508]: Stats: linux 0 0 0 0 www-bis.cma.fr 193.54.112.24 popper[16509]: Stats: unix 0 0 0 0 www-bis.cma.fr 193.54.112.24 popper[16510]: Stats: imprimante 0 0 0 0 www-bis.cma.fr 193.54.112.24 popper[16511]: Stats: developpement 0 0 0 0 www-bis.cma.fr 193.54.112.24 popper[16512]: Stats: reseau 0 0 0 0 www-bis.cma.fr 193.54.112.24 popper[16513]: Stats: eudora 0 0 0 0 www-bis.cma.fr 193.54.112.24 All the 9 pop3 accounts works and everything works, except the ennoying message. We not use fetchmail, we have only declared the 9 pop3 account with the menu admin pop3account and there are only this 9 accounts for the menu Pop3 Account Management OTRS 1.1.1 Redhat 7.2 Perl v5.6.1 built for i386-linux thank for your help Best regards -- Serge Algarotti Ecole des Mines de Paris CEMEF/EII ps: the complete display of PostMasterPOP3.pl: $HOME/bin/PostMasterPOP3.pl -d 22 No messages (otrs-log@log.cma.fr) Connection to log.cma.fr closed. ERROR: OTRS-PM3-10 Perl: 5.6.1 OS: linux Time: Wed May 7 15:40:54 2003 Message: Can't connect to Traceback (22199): Module: main::FetchMail (v1.9) Line: 130 Module: /web/Public-support/otrs/bin/PostMasterPOP3.pl (v1.9) Line: 106 No messages (sauvegarde@log.cma.fr) Connection to log.cma.fr closed. Message 1/2 (windows@log.cma.fr) Message 2/2 (windows@log.cma.fr) Connection to log.cma.fr closed. No messages (linux@log.cma.fr) Connection to log.cma.fr closed. No messages (unix@log.cma.fr) Connection to log.cma.fr closed. No messages (imprimante@log.cma.fr) Connection to log.cma.fr closed. No messages (developpement@log.cma.fr) Connection to log.cma.fr closed. No messages (reseau@log.cma.fr) Connection to log.cma.fr closed. No messages (eudora@log.cma.fr) Connection to log.cma.fr closed. =============================================================== -- Serge Algarotti ENSMP CEMEF [CNRS UMR 7635]