FW: [Ticket#: 100079] Moved ticket in "intellect" queue! (FW: [Ticket#: 1000 [...])
How come I'm still getting these notifications, although ALL my queues has notify turned off.?? -----Original Message----- From: Intellect IT Support [mailto:ITSupport@xxxxxxxxxxx] Sent: 26 May 2004 16:55 To: Doug Hall Subject: [Ticket#: 100079] Moved ticket in "intellect" queue! (FW: [Ticket#: 1000 [...]) Hi, "Doug Hall" moved a ticket [100079] into "intellect". http://xxxxxxxxxxxxxxxxxx:81/otrs/index.pl?Action=AgentZoom&TicketID=80 Intellect IT Support System
On Wednesday, May 26, 2004 5:55 PM
Doug Hall
How come I'm still getting these notifications, although ALL my queues has notify turned off.??
"Doug Hall" moved a ticket [100079] into "intellect".
This is no auto-response, that you see switched off, but an agent notification. You configure this in your "preferences" an a per-user basis. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
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Doug Hall -
Robert Kehl