Linking Tickets to Knowledgebase
Are there plans to link the tickets created with the knowledgebase? This way someone can search for a ticket and what has occured on a ticket in the knowledgebase and everything is centralized. thanks marshall
Robert Kehl wrote:
Marshall28 sagte:
Are there plans to link the tickets created with the knowledgebase? This way someone can search for a ticket and what has occured on a ticket in the knowledgebase and everything is centralized.
Yes, there are.
Robert Kehl
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in version 1.3?
On Thursday, August 12, 2004 2:00 AM
Jesse
Robert Kehl wrote:
Marshall28 sagte:
Are there plans to link the tickets created with the knowledgebase? This way someone can search for a ticket and what has occured on a ticket in the knowledgebase and everything is centralized.
Yes, there are.
in version 1.3?
I suppose so, yes, as it's already available in CVS. hth, Robert Kehl
participants (3)
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Jesse -
Marshall28
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Robert Kehl