Try checking that the Cron service is set to automatic and started in Windows. In our system it seems that fresh updates on the Windows box kills the cron service and doesn't automatically restart it. Control Panel > Administrator Tools > Services "Hi, We have been using otrs 2.4 and migrated to clean install 3.08 last week. When I used the web installer and finished the configuration, pop3 mails does not get automatically fetched. (pop3 mail goes to selected queue). I checked the crond jobs but couldn't find anything wrong. Is there anyone who faced with the same issue? Devrim" ______________________________________________________________________ This email has been scanned by the Rebekah Children's Services Email Security System. **** Confidentiality Notice ***** The information contained in this e-mail, and any attachment, is private and confidential and is the property of Rebekah Children's Services. The information is intended only for the use of the intended recipient. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or taking of any action in reliance on the contents of the information is strictly prohibited. If you have received this e-mail in error, please immediately notify the sender and destroy all copies of the original message. All reasonable precautions have been taken to ensure no viruses are present in this e-mail. We do not accept responsibility for any loss or damage arising from the use of this e-mail or attachments. We recommend that you subject these to your virus checking procedures prior to use. ______________________________________________________________________