On Tue, 19 Oct 2004 11:03:17 +0200, Rudi Kramer wrote:

Good Morning

Finanly I've got the go ahead to upgrade :-) I've just got one question, I have created several generic agent pm files, each with a specfic task:

# */10 * * * * /opt/otrs/bin/GenericAgent.pl -c 'Kernel::Config::Mover' >> /dev/null # */10 * * * * /opt/otrs/bin/GenericAgent.pl -c 'Kernel::Config::Undelsafeshop' >> /dev/null # */10 * * * * /opt/otrs/bin/GenericAgent.pl -c 'Kernel::Config::Undelvirus'

...

...

/dev/null # */10 * * * * /opt/otrs/bin/GenericAgent.pl -c 'Kernel::Config::virusmover' /dev/null # */10 * * * * /opt/otrs/bin/GenericAgent.pl -c 'Kernel::Config::safeshopmover' >> /dev/null # */5 * * * * /opt/otrs/bin/GenericAgent.pl -c 'Kernel::Config::faxmover' >> /dev/null

The mover changes ques, the undelvirus closes all undeliverables in the virus etc etc...

Now with my customer generic agents will there be conflicts with the new generic agent gui or will the gui pick up my customer generic agent pm files?

You should be just fine. There are two separate default crons to handle both the GenericAgent.pm and Generic Agent GUI. One of the crons is titled generic_agent. The other is generic_agent-database. Hth, Tyler Hepworth