Martin, Just confirming that after deleting the empty record in the table the error has gone away. FWIW, I find it easier to use WebMin for theses kinds of tasks. :-) All the best, Mark _____________________________________________ A Message From... L. Mark Stone Reliable Networks of Maine, LLC 477 Congress Street, 5th Floor Portland, ME 04107 Tel: (207) 772-5678 Cell: (917) 597-2057 Email: LMStone@RNoME.com Private: LMStone@LMStone.com Web: http://www.rnome.com -----Original Message----- From: otrs-admin@otrs.org [mailto:otrs-admin@otrs.org]On Behalf Of Martin Edenhofer Sent: Wednesday, May 07, 2003 9:19 PM To: otrs@otrs.org Subject: Re: [otrs] 1.1.1 "Can't Connect To..." Hi Mark, On Mon, May 05, 2003 at 01:34:45PM -0400, L. Mark Stone wrote:

I'm seeing errors in the system log every 10 minutes from Facility OTRS-PM3-7 with message "Can't connect to".

I see in the /opt/otrs/.procmailrc file there is a line that tries to pull mail for the OTRS user from mail.example.com. If I comment out this line, the system log error messages continue.

I have two POP3 email accounts set up. OTRS pulls from both accounts just fine.

What could be causing this error? What else does OTRS need to connect to every 10 minutes? I did not see this with 1.0.2.

It comes from bin/PostMasterPOP3.pl (OTRS-PM3). I fixed it in CVS. Thanks. There is a empty entry in the pop3_account table! Delete it via SQL shell (mysql -u root otrs -p) delete from pop3_account where host = ''; And the "Can't connect to" will go.

Thanks for a great product, Mark

Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs