Hi Marc, On Thu, Apr 15, 2004 at 08:19:23PM +0200, Mercator GmbH wrote:

I have the character set "iso-8859-1" in the Config file, but STILL I receive e-mails with a strange apostroph:

c??è

This should be c`è.

Also other instances, such as "l`appartamento" arrives as "l??appartamento"

This is true for messages I send and for ones that I receive!

I want to use Italian AND German characters (besides english ones of course).

So, which character set do I have to put in?

I'm not sure, but i belief that "iso-8859-1" or "iso-8859-15" is also ok for Italian. But the problem could be, that your incoming email is utf-8 charset? Can you check this?

Thanks,

Marc

Martin -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!