Hi, I've got a question: When I select some ticket from a queue, I get to the page with the one message of the ticket thread. But when ticket consists of several messages, I have to click on each line to read all messages one by one. Is there any way to see the whole ticket thread on one page and just to scroll between messages? Thank you for your help! Andrey.
Грунау Андрей wrote:
Hi, I've got a question:
When I select some ticket from a queue, I get to the page with the one message of the ticket thread. But when ticket consists of several messages, I have to click on each line to read all messages one by one.
Is there any way to see the whole ticket thread on one page and just to scroll between messages?
Admin -> SysConfig -> Ticket -> Frontend::Agent::Ticket::ViewZoom -> Ticket::Frontend::ZoomExpand: yes Nils Breunese.
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Nils Breunese (Lemonbit) -
Грунау Андрей