Hi. This is my first post here. We are running OTRS version 4.x. I would like to know if there is a way to add a column to the Article Overview table when viewing a ticket in ticket zoom. The Article Overview has column fields such as: NO. TYPE FROM SUBJECT CREATED I would like to add a column for Time which shows the accounted time on a per article basis. I found where I can see this in the article zoom by editing: Frontend::Agent::Ticket::ViewZoom Ticket::ZoomTimeDisplay = Yes And this shows the time on an individual article but I'd like to see it in the grid content above where the list of articles are. Any ideas? Thanks. -- Steve Kerns