Ha! Nevermind, I just found it in the sysconfig settings. It helps when you search by the right phrases. :) -Jeff On Jul 5, 2007, at 3:40 PM, Jeff Shepherd wrote:

How can I change the default way that the tickets are sorted? I know that I can click on "Priority" to sort by that, but I have to do that every time. Is there a way that I can just make "Priority" the default and not "Age?"

Thanks!

-Jeff _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/