
I'm Trying to install otrs in a redhat 7.1 system, it always give me an error wheni run "rpm -i otrs-1.0.1-01.i386.rpm" the error is "error: failed dependencies: perl-Digest-MD5 is needed by otrs-1.0.1-01" I have checked and I have installed the Digest::MD5 package, any help in this matter would be appreciated. Thanks in advance, and sorry for the english :) Jorge Otero -- _______________________________________________ Sign-up for your own FREE Personalized E-mail at Mail.com http://www.mail.com/?sr=signup Meet Singles http://corp.mail.com/lavalife

First of all, thanks to the developers! We just switched to OTRS and its amazing! Now the the question, We have many,many prewritten RESPONSES, and so the screen gets quite cluttered. Would it be possible to have an OPTION to show the "Compose answer (email)" in a dropdown list? Thanks

Hi Gregor, On Tue, Feb 18, 2003 at 11:34:13AM -0800, Gregor wrote:
First of all, thanks to the developers! We just switched to OTRS and its amazing!
;-))
Now the the question, We have many,many prewritten RESPONSES, and so the screen gets quite cluttered. Would it be possible to have an OPTION to show the "Compose answer (email)" in a dropdown list?
Put "$Self->{StdResponsesMethod} = 'Form';" to your Kernel/Config.pm! ,) Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address.
participants (3)
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Gregor
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Jorge Otero
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Martin Edenhofer