I check to install with apt-get and modify apache2.conf and run well, but you can try to add the rows in httpd.conf. I supose that you try http://ip-address/otrs/installer.pl. If it not run install OTRS using tar.gz and follow the instruction step-by-step, all may run well in the installation. Alvaro. florian2000@no-log.org wrote:

Hi,

I found OTRS recently on the web and it seems really interesting ! I tried to install it on my server under debian stable (sarge) using "apt-get install otrs" ... it's not that easy :(

I read some docs on the web and modify /etc/apache2/apache2.conf and /usr/share/otrs/scripts/apache2-perl-startup.pl but didn't manage to get it work (http://localhost/otrs/installer.pl is not loading at all) :(

Any idea or link where I can find a full explanation ?

Thanks for your help and your great software !

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