Is there a place where all of these "variables" are listed? I'd like to know all of the options that I could use in emails that go out. ----- Jack Doyle, Network+ Systems Operations Specialist Lewis-Gale Clinic Information Systems -----Original Message----- From: shar0119@yahoo.com [mailto:shar0119@yahoo.com] Sent: Thursday, January 20, 2005 5:43 PM To: otrs@otrs.org Subject: [otrs] in salutation Hi, Is it possible to use in salutation. Right now i get a - when i try to use it. Another question is that I get a - when i try to use in signature. I have version 1.3.2 of OTRS. Thanks for your help. Regards, Chris __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/