Hi all, i just installed OTRS 2.3.4 (from the sources on Gentoo Linux) but my installation suffers some permission denied problems: Can't write cache file /opt/otrs/var/tmp/SysConfig-Cache_Kernel_Config_Files_Ticket.xml-f8689fe4f54650acc42b34d49678f10a.pm: Permission denied, Can't write cache file /opt/otrs/var/tmp/SysConfig- Cache_Kernel_Config_Files_Support.xml-5aa644823bdb01b11c6d198f84ca9f91.pm: [...] Permission denied, Can't create directory '/opt/otrs/var/tmp/Cache//TicketEscalation': Permission denied, Can't create directory '/opt/otrs/var/tmp/Cache//TicketEscalation': Permission denied, Can't create directory '/opt/otrs/var/tmp/Cache//TicketEscalation': [...] I tried 'SetPermissions.sh /opt/otrs otrs apache' and 'SetPermissions.sh /opt/otrs otrs apache otrs apache' but that doesn't fix the problem. Any thoughts? Thanks a lot, Josef.