upgrade from 3.3.10 to 4.0.2

Hi all I am following the manual, but at the end I have some problems with the httpd restart. It fails due the perl Apache2::Return (Can't locate Apache2/Reload.pm), but when I try to install it (like suggest form the otrs.CheckModules.pl) with "yum install perl(Apache2::Reload)" I don't find it anywhere. Moreover, that module should be optional.... OS: Centos 6.5 Any idea ? Regards Marco

Hi Marco, I think you have to install that using CPAN. Regards Daniel -----Ursprüngliche Nachricht----- Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Marco Borsani Gesendet: Donnerstag, 4. Dezember 2014 12:03 An: User questions and discussions about OTRS. Betreff: [otrs] upgrade from 3.3.10 to 4.0.2 Hi all I am following the manual, but at the end I have some problems with the httpd restart. It fails due the perl Apache2::Return (Can't locate Apache2/Reload.pm), but when I try to install it (like suggest form the otrs.CheckModules.pl) with "yum install perl(Apache2::Reload)" I don't find it anywhere. Moreover, that module should be optional.... OS: Centos 6.5 Any idea ? Regards Marco --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Yes normally via CPAN, in some cases you can use a rpm http://rpm.pbone.net/index.php3?stat=3&search=perl-Apache2-Reload&srodzaj=3 Sander

I know, I search the rpm file but I did not find that one for Centos 6.5 -----Messaggio originale----- Da: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Per conto di Sander Goudswaard Inviato: giovedì 4 dicembre 2014 15:07 A: 'User questions and discussions about OTRS.' Oggetto: Re: [otrs] upgrade from 3.3.10 to 4.0.2 Yes normally via CPAN, in some cases you can use a rpm http://rpm.pbone.net/index.php3?stat=3&search=perl-Apache2-Reload&srodzaj=3 Sander --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs -- This message was scanned by ESVA and is believed to be clean.

Hi, 04/12/2014 15:21 - Marco Borsani wrote: (...) I know, I search the rpm file but I did not find that one for Centos 6.5 what about using EPEL as it is in documentation? [1]http://otrs.github.io/doc/manual/admin/stable/en/html/installation.html#inst... -- Florian [1] http://otrs.github.io/doc/manual/admin/stable/en/html/installation.html#inst...

Hi I did it (not now, at th beginning) # rpm -qa | grep epel-release-6-8.noarch epel-release-6-8.noarch Thanks Da: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Per conto di Florian Edlhuber Inviato: giovedì 4 dicembre 2014 16:32 A: otrs@otrs.org Oggetto: Re: [otrs] : R: upgrade from 3.3.10 to 4.0.2 Hi, 04/12/2014 15:21 - Marco Borsani wrote: (...) I know, I search the rpm file but I did not find that one for Centos 6.5 what about using EPEL as it is in documentation? http://otrs.github.io/doc/manual/admin/stable/en/html/installation.html#inst... -- Florian -- This message has been checked by ESVA and is believed to be clean.

On 04.12.14 16:32, Florian Edlhuber wrote:
Hi,
04/12/2014 15:21 - Marco Borsani wrote: (...) I know, I search the rpm file but I did not find that one for Centos 6.5
what about using EPEL as it is in documentation? http://otrs.github.io/doc/manual/admin/stable/en/html/installation.html#inst...
The Perl package Apache2::Reload is not in EPEL (see http://dl.fedoraproject.org/pub/epel/6/x86_64/repoview/letter_p.group.html). Use CPAN to install it or install it manually. frank -- Frank Thommen - Structures IT Management and Support - EMBL Heidelberg frank.thommen@embl-heidelberg.de - +49 6221 387 8353
participants (5)
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Daniel Litzbach
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Florian Edlhuber
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Frank Thommen
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Marco Borsani
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Sander Goudswaard